Lewis Smith
Littlestown,PA.
Summary
Proven leader with experience at McDonald's, adept in decision-making and customer service, enhancing team performance through effective training and problem-solving. Skilled in cash handling and employee development, consistently achieving high standards in challenging environments.
Overview
2
2
years of professional experience
Work History
Shift Manager
McDonald's
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
- Trained and mentored new employees to maximize team performance.
- Improved overall team performance by effectively delegating tasks and providing clear instructions.
Caregiver
Help At Home Homecare
10.2022 - 05.2024
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
Education
GED/certification - Building Maintenance
Keystone Job Corp.
Drums, PASkills
- Cash Handling
- Decision-Making
- Customer service focus
- Employee Training
Timeline
Caregiver
Help At Home Homecare
10.2022 - 05.2024
Shift Manager
McDonald's
GED/certification - Building Maintenance
Keystone Job Corp.