Summary
Overview
Work History
Education
Skills
Timeline
Generic

Lewis Usher

Warwick,RI

Summary

Dynamic retail leader with extensive experience at AutoZone, excelling in customer service excellence and operational efficiency. Proven track record in driving sales growth and enhancing employee performance through effective training and development. Skilled in inventory management and compliance, consistently achieving store targets and optimizing operational strategies.

Overview

16
16
years of professional experience

Work History

Store Manager

AutoZone Inc.
Cranston, RI
01.2024 - Current
  • Recruited, trained and supervised new employees.
  • Created weekly work schedules for store personnel.
  • Established customer service standards and monitored staff compliance.
  • Developed strategies to maximize sales and profitability.
  • Assessed operational efficiency of the store's departments.

District Manager

AutoZone
Providence, RI
11.2021 - 01.2024
  • Analyzed financial data for each store in the district to identify areas of improvement or growth potentials.
  • Ensured that all stores met their monthly targets by providing guidance and support as needed.
  • Regularly communicated updates regarding changes in corporate policies or procedures down through store level employees.
  • Conducted regular store visits to ensure compliance with company policies, standards, and regulations.
  • Monitored local market conditions to determine competitive trends and adjust strategies accordingly.

Store Manager

AutoZone
Providence, RI
09.2009 - 09.2021
  • Recruited, trained and supervised new employees.
  • Created weekly work schedules for store personnel.
  • Established customer service standards and monitored staff compliance.
  • Developed strategies to maximize sales and profitability.
  • Assessed operational efficiency of the store's departments.

Education

MBA - Business Administration

Norwich University
Northfield, VT
12-2016

Bachelor of Arts - Communication Studies

University of Rhode Island
Kingston, RI
12-2003

Skills

  • Customer service excellence
  • Inventory management
  • Employee training and development
  • Operational efficiency
  • Policies and procedures compliance
  • Customer response management
  • Store operations oversight

Timeline

Store Manager

AutoZone Inc.
01.2024 - Current

District Manager

AutoZone
11.2021 - 01.2024

Store Manager

AutoZone
09.2009 - 09.2021

MBA - Business Administration

Norwich University

Bachelor of Arts - Communication Studies

University of Rhode Island

Similar Profiles

CREATE PROFILE