Alexia Baker
Clearwater,FL
Summary
Enthusiastic and reliable professional that takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.
Overview
3
3
years of professional experience
Work History
Server
BayStar, Salt Cracker Fish Camp
07.2020 - Current
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
Volunteer for Kids With Special Needs
F.R.I.E.N.D.S
10.2020 - Current
- Assisted with 30-50 people of disabilities to get them to have memorable experiences
- Entertained, conversed, and danced to get kids and adults to create a welcoming environment.
- Accumulated detailed lists to create an amusing night for all ages.
Education
High School Diploma -
Florida Virtual School Flex 9-12
Orlando, FL05.2022
Skills
- Multi-tasking to listen to information as well as typing it into POS
- Calm under pressure: Ability to remain calm in high-stress or rapid acting situations
- Quick decision making: provide rapid decisions that resolve issues or complaints
- Handled customer inquiries with professionalism and efficiency
- Collaborated effectively with team members to achieve proper and organized work space
Languages
Spanish
Professional Working
Timeline
Volunteer for Kids With Special Needs
F.R.I.E.N.D.S
10.2020 - Current
Server
BayStar, Salt Cracker Fish Camp
07.2020 - Current
High School Diploma -
Florida Virtual School Flex 9-12
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