Lex Conway
Downingtown,PA
Summary
Dedicated and focused administrative professional offering excellent prioritization skills, communication, and attention to detail. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
7
7
years of professional experience
Work History
Administrative Asisstant
Blue Buddha Healing Arts
07.2023 - Current
- Boosted team productivity by managing communication channels and ensuring timely responses to inquiries.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Collaborated on special projects as assigned by leadership, contributing research findings or coordinating event logistics as needed for success.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
Dog Sitter
Self-employeed
06.2017 - Current
- Kept accurate records of each dog''s needs, preferences, medical information, feeding schedules, and any special instructions provided by clients.
- Maintained a clean and organized work space for all pet sitting tasks, including cleaning up after dogs during visits or overnight stays.
- Addressed behavioral issues effectively, using appropriate training techniques to correct unwanted behaviors in a timely manner.
- Managed scheduling efficiently, accommodating last-minute bookings and adjusting for cancellations or changes in plans.
- Gained repeat business through exceptional customer service and genuine compassion for the animals in my care.
- Enhanced clients'' satisfaction by providing attentive and personalized care for their dogs.
- Handled emergency situations calmly and efficiently, contacting veterinarians or clients when needed while prioritizing animal safety above all else.
Server
Stables Beer Garden
05.2023 - 08.2023
- Contributed to team success by assisting fellow servers during peak hours, ensuring smooth operations.
- Maintained a clean and welcoming dining environment for guest comfort and enjoyment.
- Handled customer complaints professionally, resolving issues promptly to maintain positive relationships.
- Collaborated with kitchen staff to ensure accurate preparation and prompt delivery of special dietary requests.
- Boosted overall sales by confidently recommending daily specials and upselling menu items.
- Trained new hires on restaurant policies, procedures, and exceptional customer service standards.
Education
High School Diploma -
Downingtown East High School
Downingtown, PA06-2018
Skills
- Office Administration
- Data Entry
- Customer Service
- Critical Thinking
- Scheduling and calendar management
- Confidential Document Control
Timeline
Administrative Asisstant
Blue Buddha Healing Arts
07.2023 - Current
Server
Stables Beer Garden
05.2023 - 08.2023
Dog Sitter
Self-employeed
06.2017 - Current
High School Diploma -
Downingtown East High School
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