Alexis Holdren
Columbus,OH
Summary
Highly motivated student with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service.
Overview
2
2
years of professional experience
Work History
Sales Associate
Rally House
08.2023 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Managed returns, exchanges and refunds in accordance with store policy.
- Answered customer questions about sizing, accessories, and merchandise care.
Nanny
Private Residence
07.2022 - Current
- Transportation
- Assisted with light housekeeping duties as well as running errands.
- Prepared meals and snacks for children based on dietary guidelines.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Built positive and nurturing environments to support child social and emotional growth.
- Monitored schedules to maintain sleeping, eating, and school schedules for children.
Unpaid Intern for Nonprofit
Found Village
06.2022 - 08.2022
- Activity management
- Company programming innovation
- Analyzed problems and worked with teams to develop solutions.
- Sorted and organized files, spreadsheets, and reports.
- Completed research, compiled data, updated spreadsheets, and produced timely reports.
- Provided project progress updates and proposed solutions to issues.
Hostess/ Carryout Worker
Montgomery Inn
01.2022 - 05.2022
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Developed and maintained positive relationships with guests for satisfaction.
- Answered questions and addressed, resolved, or escalated issues to management personnel to satisfy customers.
- Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
Brand Ambassador
Aerie By American Eagle
07.2021 - 02.2022
- Increased brand awareness through event marketing, demonstrations, sales, and brand promotion.
- Approached strangers and interacted in natural conversation with goal of developing brand loyalty.
- Engaged, educated, and befriended customers to deliver amazing shopping experience.
- Communicated product information with confidence and educated consumers about company.
Education
Bachelor of Arts - Political Science
The Ohio State University
Columbus, OH04.2027
High School Diploma -
Sycamore High School
Cincinnati, OH05.2023
Skills
- Positive Customer Service and Engagement
- Effective Communicator
- Time Management
- Flexible and Adaptable
- POS Transactions
- Strategic Content Planning
Additional Information
- Ohio DECA State Officer - Executive Vice President of Leadership 2020-2022
- Spanish National Honor Society 2021-2023
Accomplishments
Dean’s List - University of Cincinnati (College Credit Plus) 2023
Languages
English
Native or Bilingual
Spanish
Professional Working
Timeline
Sales Associate
Rally House
08.2023 - Current
Nanny
Private Residence
07.2022 - Current
Unpaid Intern for Nonprofit
Found Village
06.2022 - 08.2022
Hostess/ Carryout Worker
Montgomery Inn
01.2022 - 05.2022
Brand Ambassador
Aerie By American Eagle
07.2021 - 02.2022
Bachelor of Arts - Political Science
The Ohio State University
High School Diploma -
Sycamore High School