Summary
Overview
Work History
Education
Skills
Timeline
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Lexamarie Cruz

Manor,TX

Summary

Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.

Overview

3
3
years of professional experience

Work History

Customer Service Representative

HEB
08.2021 - Current
  • Developed and trained new customer service representatives on the proper handling of customer inquiries
  • Ability to work in a fast-paced environment while still providing excellent customer service
  • Dependability and attention to detail
  • Answered product-related questions for customers, and offered additional or alternative products and services
  • Collected cash, check, or charge payment from customers and makes change for cash transactions
  • Exceeded company expectations and was awarded employee of the month within the first year of working for thecompany.

Customer Service Representative

Domino's
10.2020 - 08.2021
  • Handled customer inquiries, answered questions, and resolved problems in a timely manner while taking up to 500+ orders a day
  • Kept accurate records of all interactions, including customer names, addresses, phone numbers, credit card information, and product sales.

Education

No Degree - Medical Assistant

College of Healthcare Professionals
Austin, TX
04.2024

HIgh School -

Pflugerville High School
Pflugerville, TX
06.2022

Skills

  • Bilingual
  • Attention to detail
  • Customer service
  • Communication skills
  • Time management
  • Paperwork Processing
  • Complaint Resolution
  • Staff Training
  • Order Fulfillment

Timeline

Customer Service Representative

HEB
08.2021 - Current

Customer Service Representative

Domino's
10.2020 - 08.2021

No Degree - Medical Assistant

College of Healthcare Professionals

HIgh School -

Pflugerville High School

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Lexamarie Cruz