Summary
Overview
Work History
Education
Skills
Accomplishments
References
Timeline
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Lexi Atteberry

Broken Arrow,OK

Summary

Driven team leader with 3 years at Chick-fil-A, known for driving operational excellence, team development, and exceptional guest experiences. Skilled in leading teams, optimizing workflows, and executing high standards of service in a fast-paced, high-volume environment. Proven ability to mentor staff, manage shift operations, and contribute to sustained sales and customer satisfaction growth. Eager to transition into a director-level position where I can lead strategic initiatives, inspire team culture, and deliver impactful business results.

Overview

3
3
years of professional experience

Work History

Team Leader

Chick-fil-A
Tulsa, OK
06.2022 - Current
  • Managed daily operations and led shifts, ensuring adherence to Chick-Fil-A standards for hospitality, cleanliness, and food safety.
  • Conducted opening and closing procedures as a key holder, maintaining operational efficiency and security.
  • Analyzed different key metrics of the business and implemented strategies to improve them.
  • Coordinated employee schedules to optimize labor resources effectively.
  • Assisted with recruitment efforts by interviewing potential candidates and providing input on hiring decisions.
  • Implemented strategic plans to enhance team performance and productivity.
  • Reviewed customer service surveys and implemented strategies to improve customer satisfaction ratings.
  • Provided coaching and feedback on employee performance, encouraging professional development.
  • Resolved customer complaints and issues promptly, ensuring high levels of satisfaction.
  • Facilitated team meetings to discuss targets, strategies, and address any issues.
  • Maintained open lines of communication with senior management, reporting team progress and challenges.

Education

High School Diploma -

Union High School
Tulsa, OK
05-2025

Bachelor of Science in Nursing - Nursing

Southern Nazarene University
Bethany, OK

Skills

  • Customer service
  • Time management
  • Conflict resolution
  • Overseeing daily activities
  • Leading team meetings
  • Employee training and evaluation
  • Actively involved in the leadership team
  • Attention to detail
  • Team collaboration
  • Team supervision
  • Staff training
  • Cash handling
  • Involved in Hiring process for new employees

Accomplishments

  • Chick-Fil-A Remarkable Futures Scholarship Recipient
  • National Honors Society Fall 23'/Spring 25'
  • 2025 6A High School Discus State Champion
  • 2025 All-state Field Athlete of the Year
  • 2025 Athletic Highlight of the Year

References

References available upon request.

Timeline

Team Leader

Chick-fil-A
06.2022 - Current

High School Diploma -

Union High School

Bachelor of Science in Nursing - Nursing

Southern Nazarene University

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Lexi Atteberry