LEXI GUTIERREZ
Surfside Beach,SC
Summary
Analytical professional with a Bachelor’s degree in Communications and Sociology, specializing in victim advocacy, case management, and investigative interviewing. Expertise in research, data verification, and confidentiality management in sensitive environments. Demonstrates sound judgment and effective communication in high-stakes settings.
Overview
1
1
Certification
3
3
years of professional experience
Work History
Server Manager/ Bartender
Outriggers Bar and Grill
03.2025 - Current
- Enhanced public communication and conflict resolution skills through high-volume service and fast-paced team coordination
- Oversaw front-of-house operations while bartending, delivering efficient service and maintaining high customer satisfaction
- Supervised daily operations to ensure optimal service quality and guest satisfaction.
- Trained and mentored new servers on menu offerings and customer service protocols.
- Implemented scheduling procedures to maintain adequate staffing levels during peak hours.
Victim Advocate & Case Managerf
Engaging Minds Services
12.2024 - 05.2025
- Conducted trauma-informed intakes and case management for survivors of trafficking and domestic violence, developing individualized safety and empowerment plans to enhance access to essential resources
- Coordinated housing, counseling, and legal services through community partnerships, collaborating with multidisciplinary teams and law enforcement to ensure client-centered care while upholding confidentiality and ethical standards
- Provided emotional support and crisis intervention to victims of crime, ensuring their needs were addressed promptly.
- Collaborated with law enforcement and community organizations to facilitate victim resources and support services.
Criminal Justice & Jail Systems Practicum
Coastal Carolina University
12.2023 - 05.2024
- Interviewed incarcerated individuals on mental health and reentry planning; analyzed correctional systems and rehabilitation factors influencing successful reintegration.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
Education
Bachelors of Social Sciences - Sociology (Social Justice Concentration)
01.2025
Bachelor of Arts - Communication
Coastal Carolina University
Skills
- Trauma-informed communication
- Interviewing & documentation
- Confidential data handling
- Crisis response & de-escalation
- Research & report writing
Certification
CITI Research & Interview Ethics Certified
EDUCATION AND CREDENTIALS
Dean's List, President's List, Graduated Magna Cum Laude, Provost Merit Scholarship Recipient
Timeline
Server Manager/ Bartender
Outriggers Bar and Grill
03.2025 - Current
Victim Advocate & Case Managerf
Engaging Minds Services
12.2024 - 05.2025
Criminal Justice & Jail Systems Practicum
Coastal Carolina University
12.2023 - 05.2024
Bachelor of Arts - Communication
Coastal Carolina University