Lexi Heimrich
Euless,TX
Summary
Successful at evaluating and distilling complex financial data. Excels at cultivating and maintaining strong client relationships. Stays current on developments across multiple industries to best serve clients with fresh, accurate, and relevant information and mitigate potential impacts.
Overview
7
7
years of professional experience
Work History
Front Desk Coordinator and Pet Parent Relationships Manager
Dogtopia of Southlake
Southlake
10.2021 - Current
- Coordinates an operating schedule to provide tours of facility efficiently and promptly
- Manages customer relationships resolving complaints and concerns resulting in an increase in customer retention by 15%
- Converts lead calls into enrolled members with a 90% success rate.
Sales Associate
Homegoods
Benton
01.2020 - 10.2021
- Conducted monetary transactions on a cash basis with customers ensuring accurate amounts of cash in the register with 100% accuracy
- Processed and prepared inventory merchandise for sales floor leading to an improvement in customer satisfaction.
Office Manager
Legacy Athletics
Benton
01.2017 - 01.2020
- Conducted research projects to new product development or marketing initiatives
- Planned and led team meetings to review business results and communicate new and ongoing priorities.
Education
Bachelor of Business Administration in Finance -
The University of Texas at Arlington
12.2024
Skills
- Proficient with Microsoft Word, PowerPoint, and Excel
- Excellent Customer Service
- Proficient in Staff Management
- Experienced in Accounting
- Experienced in Administrative Skills
- Effective Planning
- Business Correspondence
Awards and Leadership
- Dean's List
- Finance Society
- Italy Study Abroad Scholarship Recipient
- NAIDA Scholarship Recipient
Timeline
Front Desk Coordinator and Pet Parent Relationships Manager
Dogtopia of Southlake
10.2021 - Current
Sales Associate
Homegoods
01.2020 - 10.2021
Office Manager
Legacy Athletics
01.2017 - 01.2020
Bachelor of Business Administration in Finance -
The University of Texas at Arlington