Summary
Overview
Work History
Education
Skills
Timeline
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Lexi Juan

Conroe,Tx

Summary

Motivated professional with experience, skilled in documentation and problem solving. Excellent communicator and team player; seeking to contribute to a dynamic organization.

Overview

5
5
years of professional experience

Work History

CUSTOMER SERVICE

RADIANT CLEANING SOLUTIONS LLC
03.2020 - Current
  • Adept in addressing client inquiries.
  • Resolved issues promptly
  • Guaranteed high levels of customer satisfaction.
  • Delivered exceptional customer service, leading to repeat bookings and referrals.

ADMINISTRATIVE ASSISTANT

RADIANT CLEANING SOLUTIONS LLC
03.2020 - Current
  • Detail oriented
  • Managed employee schedules
  • Coordinated tasks and secured smooth operations in daily tasks.
  • Optimized calendar management for executives by scheduling appointments strategically while considering priorities and minimizing conflicts.

ASSISTANT MANAGER

RADIANT CLEANING SOLUTIONS LLC
03.2020 - Current
  • Provided team leadership, operational efficiency, and team building to make certain of high-quality work.

RECEPTIONIST

SEFTON STEEL
02.2023 - 10.2024
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Resolved customer problems and complaints.
  • Responded to inquiries from callers seeking information.

DOCUMENT CONTROL

SEFTON STEEL
02.2023 - 10.2024
  • Collaborated with cross-functional teams to achieve seamless integration of new document control systems and tools.
  • Enhanced document control efficiency through the development and implementation of standardized templates and procedures.
  • Managed complex projects related to improving overall document control and accessibility across various departments.
  • Managed document control activities, ensuring accuracy, consistency, and accessibility of essential records for both internal and external audits.

SHIPPING COORDINATOR

SEFTON STEEL
02.2023 - 10.2024
  • Maintained accurate documentation for all shipments, ensuring compliance with regulations and minimizing potential liabilities.
  • Managed complex shipping schedules, prioritizing tasks based on urgency and importance to meet strict deadlines.
  • Established strong working relationships across departments, fostering a cohesive and collaborative work environment.
  • Worked with vendors to schedule daily pickups and weekly deliveries.
  • Negotiated shipping contracts and rates to establish budget friendly agreements.

SERVICE PARTNER

HEB
06.2021 - 03.2023
  • Offered customer focus by identifying and problem-solving issues while cash handling and processing payments.

Education

Associates in Applied Science - Radiology Technology

LONE STAR COLLEGE
CONROE, TX
05-2028

Skills

  • Data Entry
  • Filing
  • Customer Service
  • Document Management
  • STS Software
  • TEKLA Software
  • Phone Etiquette
  • Payment Processing
  • Cash handling
  • ID Verification

Timeline

RECEPTIONIST

SEFTON STEEL
02.2023 - 10.2024

DOCUMENT CONTROL

SEFTON STEEL
02.2023 - 10.2024

SHIPPING COORDINATOR

SEFTON STEEL
02.2023 - 10.2024

SERVICE PARTNER

HEB
06.2021 - 03.2023

CUSTOMER SERVICE

RADIANT CLEANING SOLUTIONS LLC
03.2020 - Current

ADMINISTRATIVE ASSISTANT

RADIANT CLEANING SOLUTIONS LLC
03.2020 - Current

ASSISTANT MANAGER

RADIANT CLEANING SOLUTIONS LLC
03.2020 - Current

Associates in Applied Science - Radiology Technology

LONE STAR COLLEGE

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Lexi Juan