Lexi Katt

• Answered phone calls and emails to schedule client appointments.
• Researched latest trends in hair to stay updated on color, style, and technique.
• Attended regular trainings and workshops to maintain cosmetology license and stay current on technique and skills.
• Suggested treatments and styles to suit customer appearance and fashion choices.
• Maintained client treatment records and designed long-term care programs for return customers.
• Grew sales with great work ethic, individualized beauty care plans and positive attitude.
• Processed payments, entering sales in register for prompt customer service.
• Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
• Demonstrated high level of customer service to increase retention and satisfaction.
• Used social media platforms to promote salon and services.
• Maintained regular client list and successfully handled walk-in customers.
• Increased revenue through effective customer service and inventory management.

* Managed client scheduling and communications via phone and email, ensuring efficient appointment booking.

* Maintained professional licensure and enhanced skills through consistent participation in industry trainings and workshops.

* Processed client payments accurately and efficiently using the register, ensuring prompt and positive customer service.

* Adhered to strict sanitation protocols by consistently maintaining clean work areas, tools, and equipment, minimizing health risks.

* Delivered exceptional customer service,contributing to increased client retention and satisfaction.

* Leveraged social media platforms to promote salon services and enhance brand visibility.

* Conducted thorough pre- and post-service consultations to accurately understand and address client needs and expectations.

* Proficient in advanced coloring techniques, including balayage, ombre, highlights, and color correction, delivering modern and on-trend results.

* Provided a comprehensive range of professional hair services, including cutting, coloring, and extensions, to salon clientele.

* Stayed abreast of industry advancements by actively participating in hair shows, classes, and seminars.

* Evaluated client hair conditions and needs, recommending tailored treatments and strategies to achieve desired styles while prioritizing hair health.

* Cultivated a strong base of return clients through consistently delivering precise and high-quality cutting, coloring, and styling services.