LEXI LANDRUM
Instacart
Princeton,TX
5
years of professional experience
Motivated individual with a desire to highlight responsibilities and enjoyment to meet above customers' expectations. Hardworking and passionate job seeker with strong organizational skills. Ready to help the team achieve company goals.
Work History
Personal Shopper
2 Years 5 Months- Chosen groceries based on customer preferences and quality standards. matching customer preferences, quality standards, and app instructions.
- Communicated substitution options promptly to resolve out-of-stock items.
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Handled special requests and dietary notes while maintaining order consistency.
Waitress
8 Months- Recommended menu items and upsold specials, appetizers, and drinks to enhance guest satisfaction.
- Greeted guests promptly and guided dining experiences with attentive, friendly service.
- Took accurate food and beverage orders using POS system and communicated requests clearly.
- Delivered orders efficiently, monitored table needs, and resolved service issues quickly.
Team Member
2 Years 4 Months- Delivered positive guest experiences while executing front and back of house duties
- Hosted customers by greeting, taking orders, and ensuring accuracy and promptness in service
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Acquired essential skills rapidly to enhance work efficiency.
Kennel Tech
6 Months- Cleaned and maintained kennel areas for optimized hygiene, including cages, runs and yards.
- Trained new staff on kennel maintenance and animal care, enhancing team effectiveness in feeding protocols.
- Monitored animal behaviors and eliminated safety hazards, reducing injury risk in the kennel environment.
- Provided outstanding customer service to clients and pets, supporting client retention efforts.
Pet Care Provider
2 Months- Handled animals safely, ensuring well-being and reducing stress in various situations.
- Trained new team members on safety procedures, handling practices, and client service expectations.
- Educated pet owners on proper pet care, behavior management, and nutrition, enhancing owner-pet relationships.
- Maintained cleanliness of cages, kennels, play yards, and grooming areas to ensure a safe environment for pets.
Crew Member
5 Months- Took and delivered orders while providing friendly service in a fast-paced environment to enhance customer satisfaction
- Effectively resolve customer issues with a positive attitude
- Independently operate a point of sale system and accurately handle cash transactions
- Trained new team members on procedures, customer service, and sales techniques to ensure consistent service quality
- Perform closing duties including system reconciliation and ensuring restaurant cleanliness
Education
High School Diploma
Studies
Studies
Skills
Customer communication
Multi-tasking
Attention to detail
Planning and organization
Independent work
Guest Satisfaction
Timeline
Personal Shopper
Instacart
05.2024 - CurrentRead More
Waitress
Twin Peaks
09.2023 - 05.2024Read More
Kennel Tech
Sparta Pet Palazzo
06.2022 - 12.2022Read More
Pet Care Provider
Pet Suites
05.2022 - 07.2022Read More
Crew Member
Wendy's
11.2021 - 04.2022Read More
Team Member
Mogio's Gourmet Pizza
05.2021 - 09.2023Read More
Plano East Senior High School
Read More
Penn Foster High School General
High School Diploma
Read More