Lexi Ray
Vidalia,Ga
Summary
Assisted in managing financial files and providing administrative support for company operations. Supported business management initiatives through relevant coursework and practical experience.
Overview
7
7
years of professional experience
Work History
Office Assistant
O’Quinn and Threlkeld Insurance
08.2025 - Current
- Greet customers, answer phone calls, pay insurance, handle deposits, maintain files, support staff with daily reports, schedule appointments, manage documents, and keep the office clean.
- Handle minor errands
- Manage incoming/outgoing mail and packages
- Managed daily office operations, ensuring efficient workflow and organizational effectiveness.
- Coordinated appointment scheduling, enhancing client communication and service delivery.
- Implemented filing system improvements, increasing document retrieval speed by 30%.
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
- Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
- Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
- Increased customer satisfaction by providing professional and courteous front desk support.
- Contributed to a positive work environment by fostering open communication among colleagues.
- Prepared and edited documents to produce precise, accurate and professional communication.
- Achieved high levels of accuracy in data entry tasks while adhering to strict deadlines.
- Strengthened office organization by implementing new filing systems and digital record-keeping practices.
- Supported financial operations, processing invoices and payments, contributing to timely and accurate financial reporting.
- Enhanced office efficiency by organizing and maintaining filing systems both digitally and physically.
Receptionist
J&T Ray’s Trucking
Vidalia, Ga
06.2022 - 08.2025
- Take phone calls, handle checks, create invoices, and file paperwork and tickets.
- Managed incoming calls and directed inquiries to appropriate departments.
- Coordinated scheduling for drivers and freight deliveries efficiently.
- Improved front desk workflow by implementing streamlined communication protocols.
- Oversaw daily operations of reception area, ensuring a professional environment.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Resolved customer problems and complaints.
- Handled cash transactions and maintained sales and payments records accurately.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Responded to inquiries from callers seeking information.
Finance Manager
Vidalia Motorsports
04.2021 - 06.2022
- Handles customers personal information
- Inputs customers in computer system
- Maintains customer files
- Creates Bill of Sales
- Submits customers to financial companies
- Collects Down Payments/Deposits
- Handle contracts
- Maintains customer files
- Follows up with customer’s every few days to update customer and/or to check on required items
- Consulting with customers on detailed specifications and preferences on a home
- Partnering with MLO’s (Mortgage Loan Officers) to assist
Store Manager
Yess Home Center
Vidalia, GA
04.2020 - 04.2021
- Responds to all website/internet lead
- Greets customers
- Led daily operations to ensure exceptional customer service and store presentation.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Assisted with hiring, training and mentoring new staff members.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Completed point of sale opening and closing procedures.
- Rotated merchandise and displays to feature new products and promotions.
- Fostered a positive work environment by cultivating strong relationships between team members through team-building activities and consistent recognition of individual achievements.
- Supervised guests at front counter, answering questions regarding products.
- Boosted overall store sales by implementing innovative marketing strategies and exceptional customer service standards.
Office Assistant
B&S Automotive
Lyons, Ga
08.2018 - 01.2020
- Maintained files
- Dealt with customer service issues/concerns
- Ordered parts necessary for that specific vehicle
- Administered payroll
- Kept a check on all inventory/ordered supplies that were low in stock
- Greeted customers
- Answered all phone calls
- Dealt with basic mathematics
- Managed customer inquiries, ensuring prompt and accurate responses for optimal client satisfaction.
- Led initiatives to streamline administrative tasks, reducing turnaround time for client requests.
- Oversaw inventory management of office supplies, ensuring adequate stock levels for daily operations.
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
- Fostered positive work environment, coordinating team-building activities and maintaining clean and organized office space.
- Input data into spreadsheets and databases.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
- Promptly received and forwarded incoming communications, such as phone calls, emails, and letters, to appropriate staff.
- Purchased and maintained office supplies.
- Created and maintained detailed records of all office activities.
Education
Associate Of Business Management - Business Management
Southeastern Technical College
Vidalia, GAHighschool - undefined
Toombs County Highschool
Lyons, Ga05.2017
Skills
- Managed financial records and transactions to ensure accuracy and compliance
- Oversaw inventory control processes to ensure optimal stock levels
- Oversaw accounts receivable management processes to ensure timely collections and accurate financial reporting
- Assisted in processing contract requests Reviewed contracts for compliance and accuracy Supported team members in contract management tasks
- Demonstrated exceptional verbal and written communication abilities
- Applied analytical skills to evaluate complex problems and develop effective solutions
- Delivered exceptional customer service by addressing inquiries and resolving issues promptly
- Executed strategic decision-making processes to enhance operational efficiency
- Facilitated effective communication through active listening techniques
- Optimized scheduling and prioritization of tasks to enhance productivity
- Assisted users in navigating Microsoft Word features Supported document formatting and editing tasks Helped teams collaborate effectively on shared documents
- Assisted in data entry and analysis using Microsoft Excel Supported team members in creating spreadsheets for project tracking Helped maintain organized records for efficient data retrieval
- Assisted in creating engaging advertisements for various platforms Supported marketing teams in executing promotional campaigns Collaborated with designers to ensure alignment with brand guidelines
- Demonstrated strong work ethic and maintained professional demeanor in all interactions
Timeline
Office Assistant
O’Quinn and Threlkeld Insurance
08.2025 - Current
Receptionist
J&T Ray’s Trucking
06.2022 - 08.2025
Finance Manager
Vidalia Motorsports
04.2021 - 06.2022
Store Manager
Yess Home Center
04.2020 - 04.2021
Office Assistant
B&S Automotive
08.2018 - 01.2020
Highschool - undefined
Toombs County Highschool
Associate Of Business Management - Business Management
Southeastern Technical College