Lexi Williams
Dallas,TX
Summary
Dynamic Lead Esthetician with a proven track record. Experienced luxury spa leader with a strong background in operations management, esthetic training, guest experience, and performance-based service environments. Proven ability to reorganize systems, improve departmental efficiency, elevate team performance, and maintain five-star standards in high-volume and luxury spa settings.
Overview
7
7
years of professional experience
Work History
Lead Esthetician
MassageLuxe
Southlake, Texas
11.2025 - Current
- Managed the daily operations of the spa, including scheduling staff members, ordering supplies and maintaining inventories.
- Provided exceptional customer service through personal contact with guests before, during and after their visit to the spa.
- Monitored quality assurance by regularly evaluating products used in treatments and ensuring proper operation of equipment.
- Maintained high standards of cleanliness throughout the facility while adhering to safety regulations.
- Utilized advanced esthetic techniques to deliver superior results in skincare treatments and therapies.
- Trained new staff on best practices for client care, treatment protocols, and company policies.
Esthetician
The Ritz-Carlton
St. Louis , MO
01.2024 - 10.2025
- As an ambassador of the esteemed Ritz-Carlton brand, I am dedicated to upholding the highest standards of excellence in every aspect of my work.
- Ensuring that each client emerges from the treatment room feeling utterly rejuvenated and weightless is the baseline expectation following every service.
- I utilize ESPA products to deliver exceptional, massage-focused treatments that exceed expectations and leave a lasting impression.
- This role offers the flexibility of being on call, allowing me to maintain a permanent schedule elsewhere, while continuing to deliver unparalleled service within the Ritz-Carlton tradition.
Lead Esthetician
MassageLuxe
01.2024 - 03.2025
- I drive growth in the esthetics department by overseeing hiring, training, scheduling, and ongoing education for estheticians.
- I manage events, maintain treatment room organization, and ensure supplies are stocked.
- Additionally, I lead sales contests, track performance, and provide mentorship to motivate my team.
- Specializing in results-driven skincare, I offer personalized treatments, including Hydrafacial services, to address client concerns, and deliver lasting rejuvenation.
- My passion lies in integrating skincare into clients' lives, fostering connections, and promoting self-care for overall well-being.
- In just 50 minutes, I specialize in crafting transformative skincare therapies that transcend the ordinary.
- Leveraging my expertise, I impart valuable knowledge to empower clients to maintain revitalizing treatments at home, utilizing meticulously curated products from Repechage.
- Additionally, I ensure the utmost cleanliness and hygiene standards by thoroughly sanitizing and preparing the treatment room for the next guest, thus ensuring a seamless and exceptional experience for all.
- Hydrafacial Treatments offer reliable, premium-quality results to clients who truly appreciate the importance of their time spent on the treatment table.
Esthetician
Morgan Ford Spa Massage and Spa
09.2022 - 01.2024
- Prestigious Spa Therapies
- I provide elevated and personalized esthetic services, ensuring a luxurious and tranquil experience for clients.
- My expertise lies in delivering exceptional care and achieving optimal relaxation and skincare results through curated treatments.
- Diligent Time Organization
- I strategically prioritize tasks for optimal efficiency, ensuring timely project completion.
- Exemplary Focus on Treatment Elements
- I specialize in delivering meticulous and tailored skincare regimens.
- I craft personalized treatments that accentuate the finer elements of skincare, ensuring optimal results and client satisfaction.
- Premium Client Relations
- Distinguished in the field of esthetics, I bring a refined approach to personalized skincare experiences.
- By combining expertise with attentive service, I consistently elevate client satisfaction.
Esthetician
New Seasons Salon & Spas
02.2022 - 09.2022
- Exemplary Spa Treatments
- Persistent Time Management
- Utmost Attention to Detail
Esthetician
Beauty Brands
01.2022 - 02.2022
- Complete Self Management
- Facial Customization
- Memorable Treatment experience
Head Receptionist
Indigo Massage & Wellness
06.2019 - 11.2020
- Advanced Self Management
- Skillful Marketing Campaigns
- High Quality Customer Service
Education
Esthetics License -
Skin Institute
St Louis, MO01.2021
Associate of Arts (AA)
St. Louis Community College
St Louis, MO11.2019
Skills
- Spa Operations Management
- Staff Training & Leadership
- KPI Tracking & Performance Analysis
- Luxury Guest Experience
- Retail Sales Optimization
- Scheduling & Front Desk Support
- Inventory & Backbar Oversight
- Treatment Protocol Compliance
- Microsoft Excel (spreadsheets, KPI logs, performance summaries)
- Booker / MindBody / Meevo (spa scheduling systems)
- POS & Retail Systems
- Inventory Management Tools
- Highly organized, detail‑oriented, and proactive
- Exceptional communication and leadership presence
- Strong client rapport with high retention rates
- Adept at improving systems and creating operational efficiency
References
- Anne Childers, previous employer, 3142769882
- Skin Institute, education director, 3148432222
- Karen Littlejohn, Previous Employer, 3142998209
- Julia Milberg, Previous Employer, 3147191488
Certifications
- Texas Esthetics License
Timeline
Lead Esthetician
MassageLuxe
11.2025 - Current
Esthetician
The Ritz-Carlton
01.2024 - 10.2025
Lead Esthetician
MassageLuxe
01.2024 - 03.2025
Esthetician
Morgan Ford Spa Massage and Spa
09.2022 - 01.2024
Esthetician
New Seasons Salon & Spas
02.2022 - 09.2022
Esthetician
Beauty Brands
01.2022 - 02.2022
Head Receptionist
Indigo Massage & Wellness
06.2019 - 11.2020
Esthetics License -
Skin Institute
Associate of Arts (AA)
St. Louis Community College