Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
3
3
years of professional experience
Work History
Front Desk Associate
Townplace Suites Marriott
Bangor, ME
09.2023 - Current
Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
Answered phones, booked reservations, and responded to inquiries from customers.
Assisted with the check-in process for guests by verifying information, issuing room keys, and providing directions to rooms.
Provided timely and accurate information regarding hotel services, amenities, local attractions.
Trained newly hired employees on front desk procedures and business operations.
Registrar Work Study Student
Husson University
Bangor, ME
01.2023 - Current
Assisted with the filing of documents and records in an organized manner.
Server
Menu 55
Presque Isle, ME
06.2021 - 10.2021
Greeted guests and provided menus.
Provided excellent customer service to ensure satisfaction.
Monitored dining room for cleanliness and proper set-up at all times.
Ensured that each guest was served courteously, quickly, and efficiently.
Performed opening and closing duties such as setting up the dining area, restocking supplies..
Communicated effectively with kitchen staff regarding customer allergies or special requests.
Explained menu items, describing ingredients and cooking methods upon request.
Filled condiments and napkin containers during slack periods.
Education
High School Diploma -
Caribou High School
Caribou, ME
06-2022
Some College (No Degree) - Hospitality And Tourism Mgmt.
Husson University
Bangor, ME
Skills
Strong customer service skills
Problem-solving skills
Excellent multitasking skills
Exceptional oral and written communication
References
References available upon request.
Timeline
Front Desk Associate
Townplace Suites Marriott
09.2023 - Current
Registrar Work Study Student
Husson University
01.2023 - Current
Server
Menu 55
06.2021 - 10.2021
High School Diploma -
Caribou High School
Some College (No Degree) - Hospitality And Tourism Mgmt.