Lexie Smallwood
Summary
Dedicated and versatile professional with extensive experience in the restaurant industry, office administration, and childcare, including over 10 years of babysitting and nannying experience. Skilled in American Sign Language (ASL) with strong communication abilities across diverse settings. Known for exceptional writing skills, creativity, and a passion for literature and expressive work. A hardworking and reliable team member who adapts quickly to new environments and takes pride in providing excellent service and creating positive experiences for others.
Overview
4
4
years of professional experience
2022
2022
years of post-secondary education
Work History
Receptionist
Harborside Animal Hospital
Naples
01.2025 - 02.2026
- Served as the first point of contact for clients at a busy animal hospital, providing compassionate and professional customer service
- Scheduled appointments, managed check-ins/check-outs, and maintained accurate patient records
- Answered multi-line phone system and responded to client inquiries regarding services, treatments, and emergencies
- Coordinated communication between veterinarians, technicians, and pet owners to ensure efficient patient care
- Processed payments, handled billing transactions, and maintained front desk organization and efficiency
- Demonstrated empathy and calm communication when assisting distressed pet owners
Server
Sunseeker Resorts
Punta Gorda
12.2024 - 09.2025
- Provided attentive and efficient table service in a fast-paced poolside dining environment
- Took food and beverage orders accurately while ensuring timely delivery and guest satisfaction
- Maintained cleanliness and organization of dining areas, including table setup and breakdown
- Anticipated guest needs in an outdoor/high-traffic setting to ensure a smooth dining experience
- Collaborated with kitchen and bar staff to ensure accurate and timely order execution
Hostess / Server
Tokyo Hibachi
Port Charlotte
07.2022 - 11.2024
- Provided both hosting and serving duties in a high-energy hibachi restaurant with fast-paced, high-volume service
- Greeted and seated guests promptly while managing reservations, waitlists, and table flow
- Took accurate food and beverage orders and delivered timely, attentive service throughout dining experience
- Coordinated with hibachi chefs and front-of-house staff to ensure smooth timing of meals and guest satisfaction
- Maintained clean, organized dining areas and upheld high hospitality and presentation standards
- Handled multiple responsibilities simultaneously in a fast-paced, customer-focused environment
Server Assistant
Stretto’s Italian restaurant
Naples
12.2023 - 03.2024
- Provided attentive support to servers in a high-volume fine dining restaurant while maintaining elevated hospitality standards
- Ensured timely food delivery, polished table presentation, and exceptional guest satisfaction
- Assisted in coordinating smooth dining service while maintaining composure in a fast-paced environment
- Upheld strict cleanliness, organization, and fine dining etiquette standards
- Anticipated guest and server needs to contribute to efficient and personalized service
Education
High School -
Port Charlotte High School
Skills
- American Sign Language
- Writing
- Cleaning
- Communication
- Attention to Detail
- Positivity
- Teamwork
- Quick Learner
Timeline
Receptionist
Harborside Animal Hospital
01.2025 - 02.2026
Server
Sunseeker Resorts
12.2024 - 09.2025
Server Assistant
Stretto’s Italian restaurant
12.2023 - 03.2024
Hostess / Server
Tokyo Hibachi
07.2022 - 11.2024
High School -
Port Charlotte High School
References
- Troy Rodkey (202)-602-7383
- Anna (646)-919-8718