Alexsis Meyer
Charlotte
Summary
Experienced with beauty consultations and product recommendations, ensuring clients receive best advice. Utilizes in-depth knowledge of skincare and cosmetics to enhance customer experiences. Strong understanding of beauty trends and ability to build lasting client relationships.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Beauty Advisor
Sally's Beauty Supply
Charlotte, NC
11.2024 - Current
- Assisted customers with product selection and application techniques.
- Maintained store cleanliness and organized merchandise displays.
- Educated customers on product benefits and usage instructions.
- Supported inventory management by restocking shelves and tracking supplies.
- Collaborated with team members to enhance customer service experiences.
- Handled cash register transactions accurately and efficiently.
- Engaged in ongoing training to stay updated on beauty trends and products.
- Provided feedback to management on customer preferences and product inquiries.
- Educated customers on proper product usage techniques, fostering confidence in their ability to replicate results at home.
- Maintained an organized and visually appealing product display, resulting in increased customer interest and engagement.
- Processed payments, entering sales in register for prompt customer service.
- Increased sales revenue by effectively upselling and cross-selling beauty items based on client needs.
- Assisted clients in selecting appropriate skincare routines, resulting in improved skin health and overall satisfaction.
- Collaborated with team members to achieve monthly sales targets and ensure smooth store operations.
- Kept up-to-date with industry trends, allowing for knowledgeable recommendations of current best-sellers and emerging products.
- Developed in-depth product knowledge and kept up to date with latest trends in beauty to avail of resources and apply best practices.
- Maintained counter and display areas for cleanliness and organization.
- Enhanced customer satisfaction by providing personalized beauty consultations and recommending suitable products.
- Developed comprehensive knowledge of various beauty brands'' offerings, enabling accurate suggestions based on specific requirements or preferences.
- Strengthened brand loyalty through exceptional customer service and attentiveness to individual preferences.
- Met sales goals, supporting organizational health through consistent and reliable service.
- Contributed to inventory management by accurately tracking stock levels and placing timely orders for replenishment.
- Educated customers on latest beauty trends and products, leading to informed purchase decisions.
- Maintained up-to-date knowledge of beauty industry trends, ensuring advice remained relevant and sought after.
FOH Food and Beverage Supervisor
Carowinds
04.2023 - 12.2024
- Supervised daily food and beverage operations, ensuring compliance with safety and quality standards.
- Trained and mentored staff on service protocols and operational procedures to enhance team performance.
- Coordinated inventory management, monitoring stock levels, and minimizing waste through effective ordering practices.
- Implemented employee scheduling strategies to optimize labor efficiency during peak service times.
- Developed customer service training programs, improving guest satisfaction scores through enhanced service delivery.
- Conducted regular equipment maintenance checks to ensure operational reliability and safety in food preparation areas.
- Collaborated with kitchen staff to streamline menu item preparation processes, enhancing overall workflow efficiency.
- Resolved customer complaints swiftly, reinforcing brand loyalty through effective communication and problem-solving skills.
- Maintained a clean and organized work environment to ensure compliance with health department regulations and company standards.
- Enhanced customer satisfaction by efficiently managing food and beverage orders, ensuring prompt service and accurate delivery.
- Reduced wait times during peak hours by efficiently allocating resources and coordinating between front-of-house and back-of-house teams.
- Upheld highest standards of hygiene practices among staff members through ongoing education on sanitation protocols leading to consistent top-rated health inspection scores.
- Improved team productivity by providing comprehensive training on food safety standards, inventory management, and customer service techniques.
- Conducted regular performance evaluations for staff members, providing constructive feedback designed to enhance job skills and promote professional growth opportunities.
- Optimized inventory control with regular audits, reducing waste, and effectively managing stock levels for optimal freshness.
- Boosted employee morale through regular recognition of outstanding performance, fostering a positive work atmosphere conducive to exceptional service delivery.
- Demonstrated adaptability by effectively adjusting to sudden changes in customer volume or staffing levels while maintaining exceptional service quality.
- Managed large-scale events and catering orders, ensuring timely preparation, delivery, and setup to exceed client expectations.
- Promoted an inclusive workplace culture through open communication channels encouraging diverse perspectives from all team members as a valuable resource for continuous improvement efforts.
- Ensured smooth restaurant operation by promptly addressing any equipment malfunctions or maintenance needs in the dining area or kitchen facilities.
- Collaborated with other supervisors and managers to develop cross-training programs, enhancing employee versatility and reducing downtime during staff absences or turnover periods.
- Consistently met or exceeded sales targets through effective team leadership and motivation tactics.
- Increased revenue with targeted upselling of high-margin menu items during peak dining hours.
- Collaborated with kitchen staff to develop new menu items based on seasonal ingredients and customer preferences.
- Implemented innovative promotional strategies to attract new customers while retaining existing clientele.
- Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
- Identified team weak points and implemented corrective actions to resolve concerns.
- Created and deployed successful strategies to boost restaurant performance, streamline food prep processes and reduce waste.
- Worked with qualified chef to diversify menu with new offerings.
- Addressed customer complaints with professional demeanor and used communication and problem-solving skills to resolve issues.
- Trained new hires in food handling and safety protocols to boost knowledge and performance.
- Monitored food inventory and supplies to prevent waste.
- Supervised food presentation and plating to enhance visual appeal.
- Coordinated kitchen activities with front-of-house staff for seamless and service.
- Disciplined and motivated staff to achieve challenging objectives in fast-paced culinary environments.
- Monitored food preparation, production, and plating for quality control.
- Directed food preparation and cooking activities to meet health and safety standards.
- Served consistent portions following recipes and control standards.
- Planned and executed promotions and special events in close collaboration with management.
- Directed activities of team of skilled kitchen workers preparing and serving meals.
FOH Staff Member
American Burger Company
Charlotte, NC
06.2022 - 01.2023
- Provided exceptional customer service, ensuring satisfaction during dining experiences.
- Assisted with food preparation and assembly, adhering to safety and quality standards.
- Managed cash register operations, processing transactions accurately and efficiently.
- Maintained cleanliness and organization of front-of-house areas to enhance guest environment.
- Collaborated with team members to streamline service flow during peak hours.
- Trained new staff on operational procedures and company policies to ensure consistency.
- Supported inventory management by restocking supplies and monitoring product freshness.
- Developed and maintained positive working relationships with other restaurant staff and supported team to reach common goals.
- Provided exceptional customer service, resulting in repeat business and positive online reviews.
- Utilized time management skills effectively during peak hours to ensure all guests received prompt and attentive service.
- Maintained a clean and organized dining area, contributing to an appealing atmosphere for patrons.
- Answered questions clearly regarding food and beverage preparation, recipe ingredients and allergens.
- Promoted menu items effectively by staying current on specials and sharing personal recommendations when appropriate.
- Developed rapport with regular customers by remembering their preferences and engaging them in friendly conversation.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously while maintaining top-notch service standards.
- Collaborated with kitchen staff to ensure seamless communication and prompt delivery of orders.
- Enhanced customer satisfaction by providing timely and efficient service in a fast-paced environment.
- Supported other FOH staff members during busy times by offering assistance where needed, fostering a collaborative environment for all employees to thrive in.
Associate
Carowinds
Charlotte, NC
05.2021 - 10.2021
- Assisted customers with product selection and inquiries to enhance shopping experience.
- Maintained merchandise displays, ensuring alignment with company standards for visual presentation.
- Processed transactions accurately using point-of-sale systems, minimizing errors during checkout.
- Collaborated with team members to manage stock levels and restock shelves efficiently.
- Implemented promotional strategies to increase customer engagement and boost sales.
- Resolved customer complaints promptly, maintaining a positive store atmosphere and loyalty.
- Monitored inventory levels regularly, facilitating timely replenishment and reducing stock shortages.
- Maintained a clean and welcoming store environment to enhance the overall shopping experience for customers.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Handled cash transactions accurately, maintaining balanced registers and reducing discrepancies during shift changes.
- Assisted customers with locating specific items in the store or suggesting alternative options based on their preferences.
- Provided excellent customer service, addressing inquiries and resolving issues swiftly.
- Maintained clean sales floor and straightened and faced merchandise.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Assisted in the training of new associates to ensure they quickly became knowledgeable about products and policies.
- Enhanced customer satisfaction by providing personalized assistance and product recommendations.
Education
High School Diploma -
Olympic High School
Charlotte, NC06-2022
Skills
- Customer service
- Organization and multitasking
- Cash handling
- Team collaboration
- Upselling strategies
- Customer engagement
- Sales expertise
- Retail experience
- Client relationship building
- Attention to detail
- Personalized recommendations
Certification
Serve Safe Certified
Serve Safe Alcohol Certified
First Aid/CPR Certified
Leadership Program Stars of Excellence
Timeline
Beauty Advisor
Sally's Beauty Supply
11.2024 - Current
FOH Food and Beverage Supervisor
Carowinds
04.2023 - 12.2024
FOH Staff Member
American Burger Company
06.2022 - 01.2023
Associate
Carowinds
05.2021 - 10.2021
High School Diploma -
Olympic High School