Hi, I’m
Lexis Temple
Douglas,Wyoming
Summary
Thank you for considering my application. I am currently a dedicated bank teller in Douglas, Wyoming, known for my positive energy and strong interpersonal skills. I have a successful track record in delivering exceptional customer service and handling transactions efficiently. My experience in banking, combined with a background in high-end hospitality as a server in five-star restaurants, positions me well to contribute effectively to the ANB Banking team. I am eager to bring my skills and enthusiasm to your organization.
Overview
2
years of professional experience
Work History
BMO Bank
Associate Banker
06.2022 - Current
Job overview
- Facilitated seamless account openings, closings, transfers, and updates for a diverse clientele base
- Boosted branch revenue with diligent cross-selling of various banking products and services.
- Provided exceptional customer service through active listening skills, empathy, and genuine concern for clients needs and concerns.
- Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
- Managed risk effectively by adhering to bank policies, procedures, and regulatory requirements during transactions and account opening processes.
- Supported branch management with administrative tasks such as scheduling appointments, filing documents, generating reports, and maintaining office supplies inventory.
- Balanced teller drawers and ATM cash.
- Maintained accurate records of all transactions, keeping track of daily activities for auditing purposes.
- Strengthened client relationships through consistent communication and personalized attention to individual needs.
- Managed escalated phone calls by applying conflict resolutions skills and extensive knowledge of bank policies, products, and services.
- Executed wire transfers, stop payments and account transfers.
The Derby Club
Server/Bartender/Restaurant Hostess
02.2022 - Current
Job overview
- Served food and beverages promptly with focused attention to customer needs.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Bussed and reset tables to keep dining room and work areas clean.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Monitored patrons for alcohol intake to appropriate levels and took measures to curtail inappropriate behavior.
- Served high customer volumes during special events, nights, and weekends.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Used cash registers and credit card machines to cash out customers.
- Streamlined communication between kitchen staff and servers to ensure accurate order fulfillment and timely delivery.
- Answered phone calls to take orders, give information and document reservations.
- Cross-trained to handle different restaurant roles, including bar, kitchen and to-go stations.
- Input orders accurately into POS terminal, split bills and accepted payments.
- Rearranged tables and chairs for large parties and retrieved high chairs for children.
- Prepared custom drink orders by accurately measuring and mixing house ingredients.
- Used extensive knowledge of beer, wine and spirits to make informed recommendations to customers.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Hobby lobby
Customer service manager
05.2021 - 08.2021
Job overview
- Greeted customers entering store and responded promptly to customer needs.
- Assisted customers with returns, refunds and resolving transaction issues.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Restocked and organized merchandise in front lanes.
- Stocked, tagged and displayed merchandise as required.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
Education
Douglas High School , Douglas, WY
High School Diploma
05.2020
University Overview
- Honor Roll
Skills
- Cash Handling
- Cross-Selling and Partner Referrals
- Customer Service
- Know Your Customer
- Strong problem-solving skills
- Phone Etiquette
- Sales
- Community Relations
- Resourcefulness
- Goal Planning
Personal Information
Title: Associate Banker
Title: Server, Bartender, Hostess
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Timeline
Associate Banker
BMO Bank
06.2022 - Current
Server/Bartender/Restaurant Hostess
The Derby Club
02.2022 - Current
Customer service manager
Hobby lobby
05.2021 - 08.2021
Douglas High School
High School Diploma
Similar Profiles
Melissa Sanchez RangelMelissa Sanchez Rangel
Relationship Manager at BMO BankRelationship Manager at BMO Bank
Tena LinseTena Linse
Portfolio Manager at BMO BankPortfolio Manager at BMO Bank
Brianna BurkeBrianna Burke
Senior Relationship Banker at BMO BankSenior Relationship Banker at BMO Bank