Lexus Banks
Blackwood,New Jersey
Summary
Organized and dependable candidate successful at managing multiple priorities with positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Direct Support Professional
Avenues to Independent Living
06.2022 - Current
- Provide direct care and support to individuals with disabilities or special needs in a residential, community, or day program setting
- Implement individualized care plans and behavior support plans developed by supervisors or healthcare professionals
- Foster independence and skill development by teaching life skills, social skills, and recreational activities
- Assist clients in accessing community resources, support services, and recreational activities
- Maintain a safe and clean environment, ensuring adherence to health and safety regulations
- Document client progress, behavior incidents, medication administration, and other relevant information in client records and reports
- Communicate effectively with clients, their families, coworkers, and healthcare professionals to ensure continuity of care
- Participate in team meetings, trainings, and professional development activities to enhance skills and knowledge
- Advocate for clients' rights, preferences, and needs within healthcare, educational, and community settings.
In-Home Caregiver
Public Partnerships LLC
01.2020 - Current
- Provide assistance with activities of daily living (ADLs) such as bathing, grooming, dressing, toileting, and eating
- Administer medications according to prescribed schedules and dosage instructions
- Assist with mobility and transfer tasks, including using mobility aids such as walkers or wheelchairs
- Perform light housekeeping duties, including cleaning, laundry, and tidying up living spaces
- Provide companionship and emotional support, engaging in conversation, recreational activities, or hobbies with clients
- Accompany clients to medical appointments, social outings, and errands as needed
- Monitor and record client vital signs, symptoms, and overall health status, reporting any changes to healthcare professionals or family members
- Implement and follow personalized care plans developed in collaboration with clients, their families, and healthcare providers
- Communicate effectively with clients, family members, and healthcare professionals to ensure coordinated and comprehensive care
- Document client care activities, observations, and any significant events in client records or reports.
Crisis Telephone Responder; Volunteer
Crisis Text Line
10.2022 - 03.2024
- Enhanced caller satisfaction by actively listening and providing empathetic support during crisis situations.
- Reduced escalation rates by calmly and effectively addressing callers'' concerns and providing appropriate resources.
- Increased caller trust with compassionate communication, ensuring a safe environment for discussing sensitive issues.
- Contributed to team success by consistently meeting call volume targets, maintaining professionalism under pressure.
Cashier/Barista
Panera Bread
05.2019 - 01.2020
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
Car Sales Associate
The Motor Zone Inc
01.2018 - 05.2019
- Increased customer satisfaction by providing personalized vehicle recommendations based on their needs and preferences.
- Consistently exceeded sales targets through effective communication and negotiation skills.
- Built long-lasting relationships with clients, resulting in repeat business and referrals.
- Maintained up-to-date knowledge of inventory, ensuring accurate information was provided to potential buyers.
Movie Theater Attendant
AMC Theaters
06.2014 - 01.2018
- Enhanced customer satisfaction by efficiently managing ticket sales and providing accurate showtime information.
- Ensured a clean and enjoyable movie-going experience for patrons by meticulously maintaining theater cleanliness and addressing any issues promptly.
- Streamlined concession stand operations, resulting in reduced wait times for customers and increased revenue.
- Assisted team members with inventory management, contributing to optimal stock levels and minimal waste.
Education
B.A. in Psychology -
Rowan University
12.2023
A.A.S. (Associates in Arts and Sciences) in Social Work -
Rowan College at South Jersey
12.2020
Skills
- Compassionate Care
- Active Listening
- Crisis Intervention
- Empathy
- Client Advocacy
- Medication Management
- ADL Assistance
- Effective Communication
- Resource Referral
- Safety Management
- Documentation
- Team Collaboration
- Time Management
- Adaptability
- Professionalism
- Appointment Setting
- Chronic Disease Management
- Care Delivery
- Transportation
Awards
Magna Cum Laude from Rowan University: Awarded in recognition of academic excellence, demonstrating exceptional dedication, commitment, and outstanding performance throughout my academic journey at Rowan University.
Certification
- First AID/CPR Certification
Timeline
Crisis Telephone Responder; Volunteer
Crisis Text Line
10.2022 - 03.2024
Direct Support Professional
Avenues to Independent Living
06.2022 - Current
In-Home Caregiver
Public Partnerships LLC
01.2020 - Current
Cashier/Barista
Panera Bread
05.2019 - 01.2020
Car Sales Associate
The Motor Zone Inc
01.2018 - 05.2019
Movie Theater Attendant
AMC Theaters
06.2014 - 01.2018
B.A. in Psychology -
Rowan University
A.A.S. (Associates in Arts and Sciences) in Social Work -
Rowan College at South Jersey
- First AID/CPR Certification
Similar Profiles
Shereecee AtkinsShereecee Atkins
Direct Support Professional at Avenues to Independent LivingDirect Support Professional at Avenues to Independent Living
MIGUEL INGAMIGUEL INGA
Community Living Support Aide at Avenues Supported Living ServicesCommunity Living Support Aide at Avenues Supported Living Services
Iysis EvansIysis Evans
Direct Support Professional at New Avenues to Independence, Inc. Supported LivingDirect Support Professional at New Avenues to Independence, Inc. Supported Living