Lexus Gomez
Norwalk
Summary
Customer based sales associate and supervisor recognized for great customer service skills. Demonstrated ability to thrive in high-pressure sales environments and Proven success in improving customer experiences.
Overview
1
1
Language
7
7
years of professional experience
Work History
Sales Supervisor
SSA GROUP
Norwalk
09.2024 - Current
- Supervised daily sales operations and ensured team adherence to company policies.
- Trained new staff on product knowledge and effective sales techniques.
- Developed promotional strategies to enhance customer engagement and drive sales.
- Coordinated inventory management to maintain optimal stock levels for sales.
- Planned and directed floor merchandising and display building to keep stock presentable and engaging to customers.
- Maintained inventory accuracy by counting stock on hand and reconciling discrepancies.
- Processed sales transactions using point-of-sale systems to ensure accuracy and efficiency. efficiently using point-of-sale systems.
Brand Ambassador
Aerie By American Eagle
Norwalk
11.2022 - 06.2024
- Educated customers on brand values and product features effectively.
- Supported social media initiatives by sharing brand content and engaging followers to increase brand awareness.
- Created visually appealing merchandise displays to enhance customer engagement and brand visibility.
- Welcomed customers at store entrance to provide exceptional service and foster positive shopping experiences.
- Processed transactions accurately and efficiently using point-of-sale systems.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
Sales Consultant
The Body Shop
Norwalk
09.2019 - 01.2021
- Showcased product usage and benefits, enhancing customer understanding and engagement.
- Guided customers in selecting skincare products tailored to their individual needs, improving satisfaction.
- Maintained store cleanliness and organized product displays effectively.
- Processed transactions accurately at the point of sale system.
- Informed customers about promotions and loyalty programs, driving participation and repeat business.
Education
General Studies
CT STATE
Norwalk, CT08-2026
Skills
- Sales strategies
- Customer engagement
- Visual merchandising
- Inventory control
- Transaction processing
- Customer service
Languages
Spanish
Professional
Timeline
Sales Supervisor
SSA GROUP
09.2024 - Current
Brand Ambassador
Aerie By American Eagle
11.2022 - 06.2024
Sales Consultant
The Body Shop
09.2019 - 01.2021
General Studies
CT STATE