Lexy Robinson
West Monroe
Summary
Dynamic professional with a proven track record in customer service at Bocage Racquet Club. Skilled in multitasking and relationship building, I excelled in managing guest inquiries and maintaining organized waitlists. Known for handling high-pressure situations with grace, I ensure exceptional guest experiences while effectively supporting team operations.
Professional hospitality expert prepared to excel in guest relations and service excellence. Skilled in managing reservations, greeting guests warmly, and maintaining organized front-of-house environment. Strong emphasis on teamwork, adaptability, and delivering consistent, high-quality results. Exceptional communication, multitasking abilities, and positive attitude ensure welcoming and efficient experience for all guests.
Overview
3
3
years of professional experience
Work History
Sports Facility Staff
West Monroe Sports and Events
12.2025 - Current
- Maintained cleanliness and organization of event spaces to enhance guest experience.
- Supported setup and breakdown of equipment for various events, ensuring timely readiness.
- Assisted with crowd management during events, promoting safety and efficient flow.
- Operated cleaning equipment and tools effectively to uphold facility standards.
Restaurant Hostess
Bocage Racquet Club
03.2025 - 05.2025
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
- Answered customer questions about hours, seating, and menu information.
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
Office Assistant
Mechanical Systems and Services
04.2023 - 08.2024
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
- Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
- Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
- Expedited document processing with accurate data entry and timely filing.
Education
No Degree - Kinesiology
University of Louisiana At Monroe
Monroe, LA05-2027
High School Diploma -
Claiborne Christian School
West Monroe, LA05-2023
Skills
- Customer service
- Strong multitasking
- Greeting guests
- Active learning
- Relationship building
- Handling complaints
- Table bussing
- Guest relations
- Supply restocking
Timeline
Sports Facility Staff
West Monroe Sports and Events
12.2025 - Current
Restaurant Hostess
Bocage Racquet Club
03.2025 - 05.2025
Office Assistant
Mechanical Systems and Services
04.2023 - 08.2024
No Degree - Kinesiology
University of Louisiana At Monroe
High School Diploma -
Claiborne Christian School