Leyda Nepomuceno
Fontana,CA
Summary
Experienced business owner with a strong track record of success, now transitioning into the legal field as a paralegal with the ultimate goal of becoming a lawyer. Possessing a solid foundation in business management, I am equipped with exceptional organizational skills, attention to detail, and the ability to handle multiple tasks simultaneously. Adept at conducting legal research, drafting legal documents, and providing crucial support to legal professionals. Committed to continuously expanding my legal knowledge and skills, I am eager to leverage my entrepreneurial background to contribute to the success of a law firm while pursuing my dream of becoming a lawyer.
Overview
11
11
years of professional experience
Work History
Business Owner
Dreamy Gallery Candle Co
2019.06 - Current
- Established strong customer relationships through excellent communication and attentive service.
- Strengthened company reputation by consistently meeting or exceeding customer expectations in terms of quality products/services offered.
- Consulted with customers to assess needs and propose optimal solutions.
- Managed financial operations to ensure fiscal responsibility, including budgeting, forecasting, and financial reporting.
Legal Assistant
The Consultants Center
2020.11 - 2024.07
- Maintained strict confidentiality, protecting sensitive client information as required by legal ethics and regulations.
- Handled office scheduling and made notes for deadlines, motions, and other important dates.
- Completed electronic filings, initiated billing statements, and managed firm administrative matters.
- Facilitated timely resolution of legal matters by preparing and organizing essential documents.
Sales Supervisor
Oportun
2018.05 - 2019.08
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Achieved sales targets consistently through regular monitoring of team performance and adjusting strategies accordingly.
- Handled escalated customer issues promptly, ensuring timely resolution and high levels of client satisfaction.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
Sales Support Specialist
Ria Financial Services
2015.12 - 2018.05
- Managed customer accounts, responding to inquiries and resolving customer service issues
- Prepared and presented sales reports and customer profiles to upper management.
- Assisted in the development of custom solutions for clients'' unique needs through active participation in brainstorming sessions with the sales team.
- Expedited contract negotiation processes by reviewing, editing, and preparing critical documents for management approval.
Sales Team Leader
Dolex Dollar Express Inc
2013.08 - 2015.11
- Built strong team by recruiting and developing top sales talent.
- Set ambitious sales goals and motivated strong performance to keep team growing effectively.
- Consistently recognized as a top-performing Sales Team Leader, contributing to the overall success of the company.
- Expanded company customer base and cemented market presence by implementing strategic sales plans.
Education
Bachelor Of Business Science - Business Management
California State University - Northridge
Northridge, CAParalegal Studies Certificate - Paralegal Studies
Pasadena City College
Pasadena, CAAssociate Of Business Administration - Business
Pasadena City College
Pasadena, CA06.2016
Skills
- Customer Service
- Customer Relations
- Attention to Detail
- Driven and Determined
- Relationship Building
- Work Planning and Prioritization
- Team Collaboration and Leadership
- Issue Resolution
Languages
Spanish
Native or Bilingual
Timeline
Legal Assistant
The Consultants Center
2020.11 - 2024.07
Business Owner
Dreamy Gallery Candle Co
2019.06 - Current
Sales Supervisor
Oportun
2018.05 - 2019.08
Sales Support Specialist
Ria Financial Services
2015.12 - 2018.05
Sales Team Leader
Dolex Dollar Express Inc
2013.08 - 2015.11
Bachelor Of Business Science - Business Management
California State University - Northridge
Paralegal Studies Certificate - Paralegal Studies
Pasadena City College
Associate Of Business Administration - Business
Pasadena City College
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