Leydeliz Rosa Morales
Camden,NJ
Summary
I am a highly motivated employee who takes on new challenges with confidence. My solid ethics, exceptional interpersonal skills, and adaptability make me an asset in any working environment. I am adept at working effectively without constant supervision and quickly mastering new skills. As a committed job seeker, I have a proven track record of meeting company needs through consistent and organized practices. I am experienced in working under pressure and thrive in challenging situations to enhance the organizational brand. As a responsible and motivated student, I am eager to apply my education in the workplace. With excellent technical abilities in software and applications, the ability to handle challenging work, and strong time management skills, I am confident in my ability to make a positive contribution to any team.
Overview
5
5
years of professional experience
Work History
Customer Service Cashier
At Home LLC
Cherry Hill, New Jersey
05.2022 - Current
- Greeted customers and answered any questions they had about the store's products and services.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Issued receipts, refunds, credits or change due to customers.
- Processed returns and exchanges of merchandise in accordance with store policies.
- Organized promotional displays or arrange merchandise on counters or tables to promote sales.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Trained new team members in cash register operation, stock procedures and customer services.
Internship Trainer
CAUSE Camden Aquiarium
Camden, NJ
12.2018 - 06.2020
- Contributed ideas during brainstorming sessions to generate creative solutions.
- Provided training sessions to volunteers on how to handle animals safely.
- Educated visitors on proper pet care techniques through tours of the facility.
- Developed and presented engaging educational content to diverse audiences.
- Organized and prepared materials for presentations, including visuals and handouts.
- Collaborated with colleagues to develop new ideas for presentations.
- Organized and supervised camp activities such as swimming, canoeing, arts and crafts, hikes, and sports.
- Facilitated group problem-solving discussions to build positive relationships among campers.
- Engaged children in arts and crafts, singing, sports activities, games and field trips while maintaining safe environment.
Education
High School Diploma -
Leap Academy University Charter High School
Camden, NJ05-2022
Skills
- Customer Inquiries
- Customer Assistance
- Cash Drawer Balancing
- Complex Problem Solver
- Strong Analytical Skills
- Superior Organizational Skills
- Schedule Coordination
- Public Speaking
- [Spanish] Proficiency
- Group Instruction
- Leadership
- Effective Communication
- Faculty Collaboration
- Time Management
- Quality Control Analysis
Affiliations
- Landscape artist with oil paint and acrylic paints
- Created a book club
- Cooking class
- Gardening
Languages
Spanish
Native/ Bilingual
Timeline
Customer Service Cashier
At Home LLC
05.2022 - Current
Internship Trainer
CAUSE Camden Aquiarium
12.2018 - 06.2020
High School Diploma -
Leap Academy University Charter High School
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