Leyla Bautista

40-60 hours per week

• Supervised non-citizens during recreational activities, providing guidance when needed.
• Monitored non-citizens behavior to ensure compliance with facility regulations and procedures.
• Conducted searches of cells for contraband items such as drugs, weapons or other prohibited materials.
• Provided support and assistance to fellow officers during emergency situations.
• Maintained records of incident reports and daily logs to document non-citizens activity.
• Performed administrative duties such as filing, data entry, mail sorting and answering telephones.
• Investigated disturbances within the facility and reported findings to supervisors.
• Escorted non-citizens from one area of the detention center to another safely and securely.
• Patrolled areas within the detention center on foot or by vehicle to monitor security levels.
• Responded quickly and effectively to any medical emergencies that arose within the facility.
• Counseled non-citizens regarding their rights, privileges, rules and regulations of the facility.
• Attended court hearings related to non-citizens under supervision when requested by supervisors.
• Conducted regular safety inspections of all equipment used by staff members or non-citizens.
• Adhered strictly to all laws pertaining to detentions facilities while maintaining professional conduct at all times.
• Followed daily routine schedule and took head counts of all non-citizens in assigned cell block.
• Exercised surveillance and control over non-citizens.
• Conducted non-citizen and detention facility visual surveillance to identify and subdue unrest.
• Supervised non-citizens during day-to-day activities.
• Provided supervisors oral and written reports of work performed by non-citizens, non-citizen disturbances and rule violations.
• Inspected locks, window bars, doors and security systems to support escape prevention.
• Counseled non-citizens and responded to legitimate questions, concerns and requests.
• Issued clothing, tools and other authorized items to non-citizens.

5-30 hours per week

• Assisted cashiers with resolving customer complaints and inquiries.
• Provided guidance to cashiers on how to accurately ring up customers' purchases.
• Maintained a clean work environment by sweeping floors and wiping down counters regularly.
• Identified discrepancies between actual sales figures and expected totals.
• Recognized potential theft or fraud attempts by monitoring suspicious behavior.
• Assisted customers with locating items within the store when requested.
• Supported other teams when necessary, such as stocking shelves or bagging groceries.
• Answered customer questions and provided store information.
• Processed payments promptly for customers to exceed productivity standards.
• Ensured timely scanning, pricing and bagging of customer merchandise to optimize checkout process.
• Trained new team members in cash register operation, stock procedures and customer services.
• Helped customers find specific products, answered questions and offered product advice.
• Processed refunds for worn, damaged and broken merchandise.
• Greeted customers promptly and responded to questions.
• Answered phone calls to assist customers with questions and orders.
• Counted and balanced cashier drawers.
• Remained aware of surroundings and secured cash to minimize loss potential.
• Offered customers carry-out service at completion of transaction.

40-60 hours per week

• Monitored surveillance cameras and responded to suspicious activity.
• Performed routine security patrols of facility grounds, parking lots, and perimeter areas.
• Investigated all reported incidents of theft or vandalism on premises.
• Confirmed visitor identification prior to granting entry into the building.
• Maintained accurate logs of all security related activities.
• Provided escorts for visitors as needed throughout the facility.
• Engaged in ongoing training to keep up with current security trends and best practices.
• Greeted staff, guests, vendors, contractors. upon arrival at the facility entrance.
• Investigated any suspicious persons or vehicles on premises and contacted appropriate authorities if necessary.
• Inspected fire extinguishers to ensure they were properly charged and operational.
• Monitored entrances and exits for unauthorized personnel or prohibited items being brought onto premises.
• Adhered to post orders while maintaining a visible presence around the property.
• Operated communication systems between officers stationed throughout the facility.
• Provided assistance to other departments as needed such as deliveries from vendors or contractors.
• Addressed problems quickly and reported clear information while working under minimal supervision.
• Guarded restricted areas to prevent unauthorized entry.
• Followed established security and safety procedures and posted orders to include enforcement of company rules, policies and regulations.
• Completed incident reports to record security or loss prevention incidents.
• Checked footage and live feeds from surveillance cameras for trespassers and criminal activity.
• Inspected parking lot to verify parking permits and ticketed or towed unauthorized vehicles.
• Searched individuals and baggage for weapons and other prohibited items.
• Provided friendly and professional assistance to employees, visitors and customers.
• Maintained high levels of alertness throughout shifts.
• Monitored building and property entrances and exits to detect intrusions and protect assets.
• Reviewed guest identification and employee credentials to authorize entry onto premises.

48-56 hours per week

• Conducted searches of inmates, cells, and prison grounds to detect contraband or illegal activities.
• Maintained order in the prison by monitoring inmate behavior and intervening when necessary.
• Enforced prison rules and regulations while maintaining a safe environment for inmates and staff.
• Supervised prisoners during meals, recreation time, work assignments, medical visits, court appearances, and other activities.
• Responded to emergency situations such as riots or disturbances with appropriate force measures.
• Interacted with inmates in an effort to reduce tension between them and maintain a peaceful atmosphere within the facility.
• Provided guidance and counseling services to help inmates adjust to their new environment and develop life skills needed upon release from prison.
• Assisted in training new Correctional Officers in proper safety protocols and techniques for dealing with difficult situations.
• Conducted regular cell inspections looking for evidence of drug use or other prohibited items that could pose a threat to security.
• Inspected cells and conducted random searches of common areas.
• Monitored daily activities to identify and manage suspicious behavior, improper conduct and signs of conflict.
• Employed de-escalation techniques, verbal commands and physical and mechanical restraints to address unruly inmates.
• Observed inmate behavior to prevent crime, escape attempts and other dangerous activities.
• Detected potential threats and quickly defused conflicts.
• Maintained clear and open communications with facility areas to support safe operations.
• Supervised residents during meal distribution and intake, recreation time and work-site performance.
• Informed inmates and visitors of rules, safety and security procedures and responsibilities.
• Supervised inmates during day-to-day activities.
• Performed head counts, checking cells for missing inmates.
• Monitored conduct of prisoners in housing unit or during work or recreational activities to prevent escape or violence.
• Provided supervisors oral and written reports of work performed by inmates, inmate disturbances and rule violations.
• Searched prisoners and vehicles and conducted shakedowns of cells for valuables and contraband.
• Counseled inmates and responded to legitimate questions, concerns and requests.
• Inspected locks, window bars, doors and security systems to support escape prevention.
• Used appropriate means to discipline prisoners.
• Issued clothing, tools and other authorized items to inmates.

5-32 hours per week

• Greeted customers and answered any questions they had about the store's products and services.
• Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
• Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
• Issued receipts, refunds, credits or change due to customers.
• Answered customer inquiries regarding store policies and procedures.
• Assisted customers over the phone regarding store operations, product information and order placement.
• Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
• Ensured compliance with all safety regulations within the store environment.
• Reconciled transactions at end of shift using appropriate forms and reports to verify accuracy of transactions.
• Followed company security procedures for handling large sums of money.
• Operated cash register or POS system to receive payment by cash, check and credit card.
• Collected payments and provided accurate change.
• Delivered high level of customer service to patrons using active listening and engagement skills.
• Trained new team members in cash register operation, stock procedures and customer services.
• Answered product questions with up-to-date knowledge of sales and store promotions.
• Used suggestive selling techniques to promote add-on sales.
• Answered phone calls to assist customers with questions and orders.
• Processed customer payments quickly and returned exact change and receipts.