Elizabeth Mccaskill
McDonough,GA
Summary
Seasoned professional with a robust background in law enforcement and security, notably at the Henry County Sheriff's Office. Excelled in emergency response and crisis management, enhancing facility safety and public trust. Demonstrates exceptional patience and strong leadership, adept in de-escalation techniques and inmate supervision. Proven track record of improving operational efficiency and fostering a secure environment.
Overview
10
10
years of professional experience
Work History
Detention Officer
Henry County Sheriff's Office
McDonough, GA
05.2022 - 06.2024
- Responded swiftly to emergency situations with appropriate use of force when necessary to protect both inmates'' well-being and facility security.
- Responded promptly to emergency situations and provided medical aid.
- Processed inmates by taking photographs and fingerprints.
- Improved facility safety by performing thorough inspections of cells, common areas, and property for contraband or damage.
- Took custody of prisoners from arresting officers to begin processing into detention facility.
- Contributed to the efficient processing of new detainees by conducting intake procedures such as fingerprinting, photographing, and inventorying personal belongings.
- Managed daily operations, including supervising inmate work details, meal distribution, and recreational activities.
- Transported prisoners throughout facility and off-site to medical appointments and court appearances.
- Maintained a safe environment for inmates and staff through effective communication and adherence to established protocols.
Deputy Sheriff
Houston County Sheriff's Office
Perry, GA
07.2019 - 12.2023
- Handled high-pressure situations calmly and professionally, minimizing risks to public safety.
- Served warrants efficiently while maintaining strict adherence to legal guidelines and procedures.
- Assessed potentially dangerous situations quickly; employed de-escalation techniques when needed to maintain peace.
- Collaborated with other law enforcement agencies for joint operations, resulting in improved efficiency and effectiveness.
- Maintained accurate reports and records, aiding in the proper documentation of cases for judicial proceedings.
- Provided public safety assistance at community events to maintain safe and secure environments.
Bartender
Fatz Cafe
Warner Robins, GA
02.2015 - 08.2018
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Kept bar presentable and well-stocked to meet customer needs.
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
- Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Assisted with staff training, sharing expertise in bartending techniques and customer service best practices.
Server
Waffle House
Dunwoody, GA
01.2014 - 01.2015
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Bussed and reset tables to keep dining room and work areas clean.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
Security Officer
Georgia World Congress Center
Atlanta, GA
03.2014 - 12.2014
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Conducted regular patrols of key areas to spot and control security concerns.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
Education
Bachelor Of Applied Arts And Science - Criminal Justice
Grambling State University
Grambling, LA12.2013
Skills
- Patience and Tolerance
- Emergency Response
- Behavioral observation
- Physical restraint
- De-Escalation Techniques
- Security Procedures
- Inmate Supervision
- Report Preparation
- Headcounts
- Inmate monitoring
- Surveillance
- Mental Alertness
- Crisis Intervention
- Crisis Management
- First Aid Certification
- Booking procedures
- Safety and Security
- Trained in defensive tactics
- Crisis intervention training
- Equipment Operation
- Incident Reporting
- Central and pod control
Timeline
Detention Officer
Henry County Sheriff's Office
05.2022 - 06.2024
Deputy Sheriff
Houston County Sheriff's Office
07.2019 - 12.2023
Bartender
Fatz Cafe
02.2015 - 08.2018
Security Officer
Georgia World Congress Center
03.2014 - 12.2014
Server
Waffle House
01.2014 - 01.2015
Bachelor Of Applied Arts And Science - Criminal Justice
Grambling State University