Leyla Carey

• Processed quarterly Vault and ATM audits with a zero error rate.
• Answered telephone inquiries on banking products including checking, savings, loans and lines of credit.
• Coordinated daily cash reconciliation at a high-volume location.
• Executed customer transactions, including deposits, withdrawals, money orders and checks.
• Executed wire transfers, stop payments and account transfers.
• Organized, stocked and maintained the teller window area.
• Handled various accounting transactions.
• Maintained friendly and professional customer interactions.
• Rapidly and efficiently prepared customer and ATM cash and change orders.
• Collected member loan payments.

Assist members with routine account-related requests via face- to- face meetings and by telephone.

• Opening accounts
• Wire Tranfers
• Redeem savings bonds
• Foreign currency transactions
• Research and resolve members problems, acting as the member liaison between other credit union departments when necessary.

Responsible for assisting patrons at the customer service desk within grocery store. Initiates returns, resolves customer issues or escalates complaints to management as appropriate.Friendly service to all customer associates and sales representatives; Cash handling; Providing customer with various types informations and conduct financial transactions.