Leyla Vanessa Saucedo
115 Philemon St, Del Rio,TX
Summary
Dynamic professional with a strong work ethic and proven reliability, previously at USPS. Skilled in issue reporting and vehicle maintenance, I excel at building relationships and fostering teamwork. Recognized for enhancing customer satisfaction and streamlining operations, I bring a commitment to excellence and adaptability in fast-paced environments.
Overview
9
9
years of professional experience
Work History
City Carrier Assistant
USPS
12.2023 - Current
- Efficiently managed time and resources to ensure timely completion of route assignments while meeting delivery standards.
- Adhered to safety protocols when handling hazardous materials or heavy packages in accordance with USPS guidelines.
- Provided exceptional customer service by assisting customers with questions about postage rates, mailing regulations, and package guidelines.
- Handled sensitive materials such as registered or certified mail with care, ensuring proper documentation and prompt delivery.
- Collaborated with fellow carriers to cover different routes when needed, demonstrating teamwork and flexibility.
- Used portable devices to maintain system records by scanning items delivered to homes and businesses.
- Safely operated postal vehicles for transportation of mail between facilities, adhering to traffic laws and regulations.
- 40hours/Week
- RSC/LEVEL 1
Secretary Manager
Dos Amigos Transport
01.2017 - Current
- Managed a team of security personnel, providing regular training for improved performance and professional growth.
- Oversaw team of security officers and managed scheduling and performance evaluations.
- Maintained detailed records of security incidents, enabling proper analysis for future preventative measures.
- Continuously updated knowledge on evolving security trends and best practices, incorporating relevant strategies to maintain a safe facility.
- Handled payroll processing accurately and efficiently, ensuring all employees were compensated fairly according to company policies.
- Enhanced office efficiency by streamlining filing systems and implementing effective organizational strategies.
- Supported executive team with timely and accurate document preparation, leading to increased productivity.
- Coordinated travel arrangements for executives, optimizing itineraries to minimize costs while maximizing convenience.
- Implemented robust record-keeping practices that improved the overall organization of physical files and digital records alike.
- Oversaw inventory management tasks such as ordering supplies and maintaining proper stock levels for efficient day-to-day operations.
Cashier
Walmart Pharmacy
08.2022 - 05.2024
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
Manager
McDonald's
01.2016 - 07.2019
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Maximized performance by monitoring daily activities and mentoring team members.
- Controlled costs to keep business operating within budget and increase profits.
- Developed and maintained relationships with customers and suppliers through account development.
- Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
Education
Del Rio High School
Del Rio, TX06.2015
Skills
- Issue reporting
- Relationships and rapport
- Vehicle maintenance
- Microsoft windows
- Strong work ethic
- Fast Learner
- Professional relationships
- Quick decision making
- Reliability and punctuality
- Maintaining confidentiality
- Weather condition preparedness
- Time and attendance systems
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
City Carrier Assistant
USPS
12.2023 - Current
Cashier
Walmart Pharmacy
08.2022 - 05.2024
Secretary Manager
Dos Amigos Transport
01.2017 - Current
Manager
McDonald's
01.2016 - 07.2019
Del Rio High School