Leylani Rodriguez
Norwalk,CA
Summary
Dedicated clinical assistant with experience in supporting healthcare teams through efficient scheduling and patient care coordination. Strong communicator known for adaptability and enhancing operational productivity in fast-paced environments.
Overview
5
5
years of professional experience
Work History
Clinical Assistant
UCI Medical Center
Orange, CA
11.2025 - Current
- Increased staff productivity by developing effective schedules and coordinating team tasks.
- Coordinated scheduling for multiple departments, ensuring efficient resource allocation.
- Assisted in maintaining calendar systems, promoting timely updates and accurate scheduling.
- Supported team in organizing meetings, enhancing collaboration among team members.
- Maintained detailed records of schedules, enabling quick access to information when needed.
- Managed last-minute schedule changes with minimal disruption to daily operations or customer service levels.
- Assisted in preparing orientation materials and resources to enhance new employee experience.
- Coordinated onboarding processes for new hires, ensuring a smooth transition into the company culture.
Front Desk Receptionist
Lakewood Orthopedics
Lakewood, CA
03.2025 - 11.2025
- Managed front desk operations, ensuring efficient patient check-in and check-out processes.
- Coordinated appointment scheduling, optimizing provider availability and patient flow.
- Maintained accurate patient records in electronic health record systems to support clinical staff.
- Assisted with insurance verification, enhancing patient understanding of coverage options.
- Responded to patient inquiries, providing exceptional customer service and support.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
Cashier
Kia of Cerritos
Cerritos, CA
08.2023 - 02.2025
- Trained new staff on operational procedures and customer service best practices.
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Cashier
BMW
Norwalk, CA
11.2021 - 05.2023
- Processed customer transactions efficiently using point-of-sale systems.
- Assisted customers with product inquiries and service recommendations.
- Maintained accurate cash drawer, ensuring compliance with financial policies.
- Collaborated with team members to enhance customer satisfaction and service quality.
- Resolved customer inquiries through effective communication and problem-solving skills.
- Assisted in training new team members on service protocols and system navigation.
- Managed customer feedback, identifying key areas for service improvement initiatives.
Caregiver
the Grove Cerritos
Cerritos, CA
01.2021 - 12.2021
- Provided compassionate care and support to residents, ensuring comfort and well-being.
- Assisted with daily living activities, promoting independence among residents.
- Maintained accurate records of resident care and medication administration.
- Collaborated with healthcare professionals to develop personalized care plans.
- Enhanced resident engagement through organizing social activities and events.
Education
High School Diploma -
Norwalk High School
Norwalk, CA07-2021
Skills
- Appointment scheduling
- Patient care coordination
- Medical terminology
- Telephone etiquette
- Clinical support
- Supply restocking
Languages
Spanish
Full Professional
Timeline
Clinical Assistant
UCI Medical Center
11.2025 - Current
Front Desk Receptionist
Lakewood Orthopedics
03.2025 - 11.2025
Cashier
Kia of Cerritos
08.2023 - 02.2025
Cashier
BMW
11.2021 - 05.2023
Caregiver
the Grove Cerritos
01.2021 - 12.2021
High School Diploma -
Norwalk High School