Leyli Amaya
Van Nuys,CA
Summary
Hardworking and passionate job seeker with strong organizational skills eager for more opportunities. Ready to help team achieve company goals. to work all shifts and holidays. Experienced in crowd surveillance and management, perimeter patrol and conflict de-escalation.
Overview
3
3
years of professional experience
Work History
Security Officer
Allied Universal Security Services
Glendale
09.2024 - Current
- Monitored premises to ensure safety and security of personnel and property.
- Conducted regular patrols to identify hazards and deter potential threats.
- Responded promptly to security incidents, maintaining a calm and professional demeanor.
- Collaborated with law enforcement during emergencies, providing detailed incident reports.
Front Desk Receptionist
Natural Pilates
Sherman Oaks
09.2024 - Current
- Managed front desk operations, ensuring smooth check-in and appointment scheduling for clients.
- Provided exceptional customer service, addressing client inquiries and resolving issues promptly.
- Utilized scheduling software to coordinate class schedules and optimize resource allocation.
- Maintained organized client records, ensuring confidentiality and accuracy in documentation.
Sales Associate
Pink
Topanga, CA
10.2023 - 02.2024
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Built relationships with customers to encourage repeat business.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Provided positive first impressions to welcome existing, new, and potential customers.
Restaurant Team Member
The Kebab Shop
Encino, CA
09.2022 - 09.2023
- Assisted with employee training initiatives by sharing expertise and best practices with new hires, helping them acclimate quickly to their roles as restaurant team members.
- Consistently met or exceeded sales goals through upselling techniques and genuine product knowledge recommendations.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Performed opening and closing duties as needed, ensuring the restaurant was prepared for efficient operation each day.
Education
High School Diploma - Esthetics
Paul Mitchell The School
Sherman OaksHigh School Diploma -
Birmingham Community Charter High School
Van Nuys, CA06.2023
Skills
Customer Service
Inventory control
Adaptable and Flexible
Policy and Procedure Adherence
Reliable and punctual
Problem-solving skills
Additional Information
Proficient in Google docs, Google slides , Microsoft Word and Microsoft Powerpoint
Languages
Spanish
Professional Working
Timeline
Security Officer
Allied Universal Security Services
09.2024 - Current
Front Desk Receptionist
Natural Pilates
09.2024 - Current
Sales Associate
Pink
10.2023 - 02.2024
Restaurant Team Member
The Kebab Shop
09.2022 - 09.2023
High School Diploma - Esthetics
Paul Mitchell The School
High School Diploma -
Birmingham Community Charter High School