Leyli De Leon
Eagle Pass,TX
Summary
Professional, skilled in crafting high-quality beverages and providing exceptional customer service. Strong focus on teamwork, ensuring smooth operations and meeting customer needs efficiently. Adaptable and reliable, ready to excel in fast-paced environments. Expertise in coffee preparation, machine maintenance, and inventory management, with friendly and approachable demeanor.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Barista and Cashier
Starbucks
Eagle Pass, USA
05.2024 - Current
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Cleaned counters, machines, utensils, and seating areas daily.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
CNA - Certified Nursing Assistant
La Hacienda De Paz Regabilitation
Eagle Pass, USA
12.2023 - 12.2024
- Assisted patients with daily living activities, promoting independence and dignity.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
Fulfillment Associate
Lowe's Home Improvement
Eagle Pass, USA
09.2023 - 03.2024
- Assisted in the training of new fulfillment associates, sharing best practices and offering support as needed.
- Demonstrated adaptability by cross-training in multiple job functions within the fulfillment center.
- Exceeded customer expectations by going above and beyond to ensure fast, accurate, and courteous service throughout the entire fulfillment process.
- Enhanced customer satisfaction by accurately fulfilling orders within tight deadlines.
- Collaborated with team members to optimize workflows and improve overall operational performance.
Cashier/Sales Associate
Kohl's
Eagle Pass, USA
04.2023 - 11.2023
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Retail Sales Associate
Cowboy Corral Inc
Eagle Pass, USA
08.2022 - 03.2023
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
- Consistently met personal sales goals through proactive engagement with customers and upselling techniques when appropriate.
Education
High school diploma -
Eagle Pass High School
Eagle Pass, TX05.2023
Southwest Texas Junior College
Eagle Pass, TX03.2025
Skills
- Basic math
- Public Speaking
- Customer service
- Retail sales
- Childcare
- Communication skills
- Spanish
- Curriculum Development
- Outsourcing
- Cash handling
- Customer support
- Friendly and outgoing
- Attention to detail
- POS systems
- Hospitality service expertise
Certification
- CNA
Timeline
Barista and Cashier
Starbucks
05.2024 - Current
CNA - Certified Nursing Assistant
La Hacienda De Paz Regabilitation
12.2023 - 12.2024
Fulfillment Associate
Lowe's Home Improvement
09.2023 - 03.2024
Cashier/Sales Associate
Kohl's
04.2023 - 11.2023
Retail Sales Associate
Cowboy Corral Inc
08.2022 - 03.2023
Southwest Texas Junior College
High school diploma -
Eagle Pass High School