Summary
Overview
Work History
Education
Skills
Languages
Timeline

Leylianys Sandoval Benitez

Fayetteville ,NC

Summary

Dynamic and dedicated professional with extensive experience at Waffle House Restaurant, excelling in customer service and strong multitasking. Proven ability to resolve complaints effectively while fostering teamwork and maintaining a clean environment. Skilled in active listening and decision-making, ensuring a positive guest experience even in high-pressure situations.

Overview

3
3
years of professional experience

Work History

Waitress

Waffle House Restaurant
06.2022 - Current
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Used cash registers and credit card machines to cash out customers.
  • Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.

Interpreter

Language Lines Services
11.2024 - 03.2025
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Used cash registers and credit card machines to cash out customers.
  • Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.

Education

High School Diploma -

Pine Forest High School , Fayetteville, NC

Associate of Applied Science - Medical Assistant

Wilkes Community College, Wilkesboro, NC

Skills

  • Customer service
  • Strong multitasking
  • Greeting guests
  • Team collaboration
  • Cleanliness
  • Decision-making
  • Memory retention
  • Active listening
  • Complaint resolution

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Interpreter - Language Lines Services
11.2024 - 03.2025
Waitress - Waffle House Restaurant
06.2022 - Current
Pine Forest High School - High School Diploma,
Wilkes Community College - Associate of Applied Science, Medical Assistant

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Leylianys Sandoval Benitez