Lezley LaForest Page
The House of the Good Shepherd
Rome,NY
16
years of professional experience
Experienced and dependable worker. Highly motivated with a desire to take on new challenges. Strong work ethics, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Work History
Program Assistant
7 Months- Handle all clerical and administrative needs of the assigned program while maintaining confidentiality within all aspects of the agency.
- Prepared office correspondence including letters, memos, and documentation for special projects.
- Prepare office correspondence including letters, memos, documentation and special projects when requested.
- Executed systematic filing of documents to ensure quick retrieval and organization., photocopying, faxing, ordering supplies, collecting, sorting, and delivering mail.
Customer Service/Inside Sales
2 Years 5 Months- Supported sales team by processing sales orders, managing sales-related data, and fulfilling administrative requirements.
- Executed inside sales responsibilities for the Tracer Wire team by managing customer inquiries and processing orders.
- Quoting customers and submitting orders for Pet Fence customers.
- Conducted inventory stock checks to ensure product availability during quoting and order entry phases.
- Delivered essential information to customers, including spec sheets, order confirmations, shipment tracking, and invoices.
Quoting Specialist
1 Year 4 Months- Quoted customers and submitted orders for One Pull Bundled Wire, ensuring accuracy and timely processing.
- Performs inventory stock checks to confirm availability for both the quoting and order entry phases of the sales process.
- Provides customers with required information such as, spec sheets, order confirmation, shipment tracking information and invoices.
- Collaborate with the Process Team to monitor the status of open factory orders to ensure on-time shipment while communicating any updates to the corresponding Sales Team Member and customers.
- Responded to emails, phone calls, and customer requests, providing timely and accurate information to enhance customer satisfaction.
Sales Executive
9 Years 1 Month- Executed sales strategies for diverse print and digital advertising campaigns.
- Implemented strategies that increased revenue and surpassed sales targets.
- Scheduled client appointments and meetings to assess and address customer needs.
- Managed client accounts and processed payments efficiently.
Customer Service Advocate
2 Years- Coordinated customer intake by receiving incoming calls from hospitals and physician offices to request prior authorizations and referrals.
- Provided detailed information about patient insurance coverages to ensure understanding.
- Utilized medical terminology and procedure codes to ensure accurate communication and documentation.
Education
A.S. - Administrative Medical Specialist
- Internship Rome Health 2010
- Medical Records
- Patient Registration - ER
- Cardiology and Radiology.
Diploma
Skills
Self-motivated
Apple Operating System
Microsoft Office
Data Entry
Clerical
Outside Sales
Sales Support
Order Entry Inside Sales
CRM Software
Organizational skills
Communication skills
Customer service.
Timeline
Program Assistant
The House of the Good Shepherd
01.2026 - CurrentRead More
Customer Service/Inside Sales
Kris-Tech Wire
12.2022 - 05.2025Read More
Quoting Specialist
Kris-Tech Wire
07.2021 - 11.2022Read More
Sales Executive
Rome Sentinel Company
05.2012 - 06.2021Read More
Customer Service Advocate
Excellus Blue Cross Blue Shield
05.2010 - 05.2012Read More
Rome Free Academy
Diploma
Read More
Utica School of Commerce
A.S. from Administrative Medical Specialist
Read More