Summary
Overview
Work History
Education
Skills
Timeline
Generic

Chanel Rivers

Ellenwood,Georgia

Summary

Dedicated energetic Office Professional with administrative and childcare experience. Recognized for hard work ethic, Customer Service, and ability to meet expectations. Work well independently or as part of a team.

Overview

7
7
years of professional experience

Work History

Program Assistant

Our House Inc
Atlanta, GA
04.2023 - Current
  • Serving as a point of contact for program participants, partners, and volunteers.
  • Assisting clients with applications, resources, or services.Providing information and referrals when needed
  • Scheduling meetings, maintaining calendars, and managing correspondence.
  • Preparing documents, reports, and presentations.
  • Organizing and maintaining program files and records.
  • Oversaw heavy load of administrative tasks while verifying accuracy and prompt completion of paperwork.

Staff Support

We Are Precious
McDonough, Georgia
02.2021 - 04.2023
  • Worked with clients on tasks that assisted them in reaching their goals. Worked with clients to ensure the compliance of house rules for the safety of all residents. Covered 24-hour crisis line and provide crisis intervention counseling, telephone, and in-person intake, also, eligibility assessment. Provide individual counseling, support services, and safety planning for victims and families of that comes into foster care. Provide information and referrals based on client's needs. Facilitate peer support/group counseling service, life skills and provided resource education.
  • Provided assistance about assessment so that the parents are able to get the proper resource and retrieve their children from foster care and legal advocacy information, assisted individuals and children who's been abuse verbal and physically in obtaining Orders of Protection through the Courthouse, educated victims on their rights as it pertains to care, and Assistance Program. Provide services to victims of neglect and abuse within them. Assisted clients in the shelter with completing Order of Protection (OP) paperwork and accompany clients to court.

Caregiver

Senior Helper
Charleston, South Carolina
01.2018 - 02.2021
  • Assist with transportation and support out in the community; outings/field trips, medical appointments, and shopping.
  • Assist with daily living skills including meal preparation and assist with medication administration.
  • Provide guidance on a range of developmental goals from community participation, household budgeting, exercise, nutrition, and supporting vocational responsibilities.
  • Support persons served with living skills as personal hygiene, grooming, and/or bathing. Assisted with all required medical needs, scheduling appointments, answering, and making appropriate phone calls daily, help with providing care plans, housekeeping and monitor medication closely.

Education

Bachelor - Social Work

Liberty University
Lynchburg, VA
05-2025

Associate of Arts -

Trident Technical College
05-2021

Skills

  • Teamwork
  • Customer Focus
  • Open and Effective Communicator
  • Strong Attentiveness
  • Conscientious
  • Self-motivated
  • Self-initiating
  • Detail-oriented
  • Customer Service
  • Proficient in Microsoft Word
  • Proficient in Excel
  • Database updates
  • Maintenance
  • Administration
  • Organization
  • Multi-tasking
  • Experience working with diverse environment
  • MS Office Suite
  • Phone Etiquette
  • Research
  • Environmental Conservation

Timeline

Program Assistant

Our House Inc
04.2023 - Current

Staff Support

We Are Precious
02.2021 - 04.2023

Caregiver

Senior Helper
01.2018 - 02.2021

Bachelor - Social Work

Liberty University

Associate of Arts -

Trident Technical College

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