Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Sage Adams

Fair Oaks,CA

Summary

Dynamic Program Assistant with a proven track record at San Juan School District, excelling in teamwork and organization. Adept at managing multiple projects and utilizing critical thinking to enhance operational efficiency. Recognized for exceptional problem-solving skills and a commitment to fostering positive relationships, ensuring a collaborative and productive environment.

Overview

5
5
years of professional experience

Work History

Program Assistant

San Juan School District/ Bridges After School
06.2022 - Current
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Learned and adapted quickly to new technology and software applications.
  • Developed and maintained courteous and effective working relationships.
  • Exhibited exceptional organizational and time management skills managing multiple projects.

Hostess/ Busser

Olive Garden
01.2020 - 06.2022
  • Welcomed guests, ensuring positive first impressions and smooth seating arrangements.
  • Managed reservation systems to optimize table turnover and guest experience.
  • Coordinated with kitchen and waitstaff to communicate guest needs effectively.
  • Trained new host staff on operational procedures and customer service standards.
  • Maintained cleanliness and organization of front-of-house areas for enhanced ambiance.
  • Handled customer inquiries and concerns, ensuring prompt resolution and satisfaction.
  • Assisted in developing efficient seating strategies during peak hours to minimize wait times.
  • Collaborated with management to implement improved processes for guest flow and service efficiency.
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
  • Assisted in training new host staff, sharing best practices for maintaining a professional demeanor and efficient work habits.
  • Proactively assisted servers during busy times, helping to expedite food delivery and maintain high levels of guest satisfaction throughout their meal.
  • Answered phone calls to take orders, give information and document reservations.
  • Organized, stocked and cleaned establishment's front lobby during shifts to maintain welcoming appearance.

Education

High School Diploma -

South Sutter Charter School
Online
06.2022

Skills

  • Teamwork and collaboration
  • Multitasking and organization
  • Data entry
  • Scheduling management
  • Staff support
  • Administrative support
  • Database management
  • Valid Driver's license
  • Activity planning
  • Driven and outgoing
  • Program administration
  • Documentation management
  • Event planning
  • Event coordination
  • Calendar management
  • Multi-line phone systems
  • Progress tracking
  • Lesson planning
  • Partnership development
  • Classroom management
  • Strong problem solver
  • Professional and mature
  • Materials distribution
  • Supply restocking
  • Teamwork

Accomplishments

4.0 Gpa

Honors

Math Scholar Award

Timeline

Program Assistant

San Juan School District/ Bridges After School
06.2022 - Current

Hostess/ Busser

Olive Garden
01.2020 - 06.2022

High School Diploma -

South Sutter Charter School
Sage Adams