Professional Summary
Overview
Work History
Education
Skills
Certification
Timeline

Teri Leys

True North Community Services
Walkerville,MI
1
Certification
28
years of professional experience

Organized and adaptable professional with experience in program coordination and relationship management. Known for effective communication and problem-solving skills, contributing to enhanced student engagement and successful outreach initiatives.

Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals.

Work History

Program Assistant

3 Years 2 Months
True North Community Services | 05.2023 - 07.2026

Made lessons plans using disguised learning.

Built relationships with students, parents and school staff. Providing a safe environment for students after school snack, help with homework a fun activity and time to reflect on their day.

  • Coordinated program activities to enhance community engagement and participation.
  • Assisted in the development of promotional materials for outreach initiatives.

Paraprofessional Substitute

7 Months
Edustaff | 11.2025 - 06.2026

Helped in all areas as assigned by supervisor which included

Monitoring the hallways

Lunchroom and recess monitor

Helping teachers when needed

Receptionist

2 Years
TNT Tree Services | 06.2016 - 06.2018
  • Greeted and assisted clients, ensuring a welcoming environment at all times.
  • Managed phone calls and inquiries, directing them to appropriate team members efficiently.
  • Scheduled appointments and coordinated service requests to optimize workflow for tree services.
  • Maintained organized records of client interactions and service requests for easy access.

Kennel Manager

2 Years
Green Paws Unlimited | 05.2012 - 05.2014
  • Supervised daily operations of kennel, ensuring animal welfare and safety protocols were met.
  • Developed and implemented training programs for new staff on animal care procedures.
  • Coordinated scheduling for grooming, feeding, and exercise routines for all animals.
  • Managed inventory of pet supplies, maintaining optimal stock levels to support operations.
  • Conducted regular health assessments of animals, documenting findings and addressing concerns promptly.
  • Enhanced customer engagement through effective communication about services and animal care needs.
  • Streamlined record-keeping processes for vaccinations and medical treatments to ensure compliance with regulations.
  • Led team meetings to discuss operational improvements and foster collaborative work environment.
  • Conducted facility tours for potential clients, showcasing the high-quality services provided at the kennel.
  • Ensured cleanliness of facilities by establishing a rigorous cleaning schedule, improving overall hygiene levels.
  • Managed inventory to ensure adequate supplies, effectively reducing costs and waste.
  • Streamlined record keeping for better tracking of daily activities and animal health data.
  • Oversaw care, grooming and medication of pets during temporary kennel stays.
  • Improved kennel operations by implementing efficient scheduling and staff management strategies.
  • Developed schedule for kennel assistants to balance walking, feeding and socializing needs of animals in care.
  • Oversaw hiring processes for new staff members, ensuring a well-equipped team that maintained high standards of care.
  • Led team meetings to discuss updates, provide training, and address any concerns or issues within the facility.
  • Cared for animals for up to Number nights during owner absences.
  • Consistently evaluated current practices for areas of improvement, making necessary adjustments to optimize productivity within the facility.
  • Implemented safety measures to minimize risks of accidents or injuries among staff members and animals.
  • Collaborated with veterinarians to ensure proper medical care for all animals under the facility''s care.
  • Provided excellent customer service by addressing client inquiries promptly and professionally.
  • Promoted positive interactions between staff members and animals through ongoing training sessions and workshops.
  • Established emergency protocols for handling unforeseen situations involving animals or staff members efficiently.
  • Worked closely with local animal shelters and rescue organizations to coordinate adoptions or temporary housing arrangements.
  • Maintained strict adherence to licensing requirements, inspections, and other regulations relevant to the industry.

Crew Member

4 Months
Burger King | 05.2004 - 09.2004
  • Prepared and served food items according to safety and quality standards.
  • Maintained cleanliness of workstations and dining areas to ensure customer satisfaction.
  • Operated kitchen equipment efficiently, adhering to safety protocols.
  • Assisted in training new team members on operational procedures and customer service techniques.

Crew Trainer

4 Years 4 Months
Taco Bell | 06.1998 - 10.2002
  • Trained new crew members on operational procedures and customer service standards.
  • Maintained cleanliness and organization of workstations to ensure compliance with health regulations.
  • Assisted with inventory management, ensuring accurate stock levels and timely replenishment.
  • Implemented training programs that improved team efficiency and service speed.
  • Collaborated with management to develop strategies for enhancing customer satisfaction and retention.
  • Monitored daily operations to identify areas for process improvement and cost reduction.

Education

GED

Old Union High School | Grand Rapids, MI | 09.1998

Skills

Teamwork and collaboration
Multitasking and organization
Data entry
Scheduling management
Creative problem solving
Staff support
Valid Driver's license
Activity planning
Driven and outgoing
Event planning
Event coordination
Child development
Teamwork
Problem-solving
Time management
Attention to detail
Problem-solving abilities
Multitasking
Multitasking Abilities
Reliability
Excellent communication
Organizational skills
Team collaboration
Team leadership
Active listening
Effective communication
Adaptability and flexibility
Decision-making
Relationship building
Team building
Task prioritization
Self motivation
Customer relationship management
Analytical thinking
Conflict resolution
Goal setting
Professionalism
Time management abilities
Continuous improvement

Certification

CPR training

Timeline

Paraprofessional Substitute

Edustaff
11.2025 - 06.2026Read More

Program Assistant

True North Community Services
05.2023 - 07.2026Read More

Receptionist

TNT Tree Services
06.2016 - 06.2018Read More

Kennel Manager

Green Paws Unlimited
05.2012 - 05.2014Read More

Crew Member

Burger King
05.2004 - 09.2004Read More

Crew Trainer

Taco Bell
06.1998 - 10.2002Read More

Old Union High School

GED
Read More
Teri Leys