LHAKPA DOLMA
ADMINISTRATION
Queens,NY
Summary
Dedicated admin assistance with excellent experience in industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
4
4
years of professional experience
5
5
years of post-secondary education
3
3
Languages
Work History
ADIMISTRATIVE ASSISTANCE
International Gemological Institute
NEW YORK CITY, NEW YORK
06.2021 - Current
- Streamlined document processing to improve traceability.
- Executed record filing system to improve document organization and management.
- Managed data and correspondence to secure information across complex landscapes of organizational departments.
- Managed incoming correspondence to enhance employee performance and reduce time spent on processing and responding.
- Fostered operational efficiency and compliance with company policies through effective coordination of office activities.
- Informed and supported business leaders through consistent communication and administrative support duties.
- Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
Crepes Maker
VIVE LA CREPE
NEW YORK CITY, NEW YORK
09.2018 - 12.2020
- Assisted chef with planning easy but elegant appetizers to spark customer interest.
- Communicated closely with servers to fully understand special orders for customers.
- Ordered and received products and supplies to stock kitchen areas.
- Managed kitchen staff to supervise preparation of foods and explain steps for readying specialty items.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
- Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
- Seasoned and cooked food according to recipes or personal judgment and experience.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction and repeat business.
CASHIER
HUDSON MARKET
NEW YORK CITY, NEWYORK
12.2017 - 12.2018
- Greeted customers entering store and responded promptly to customer needs.
- Addressed customer needs and made product recommendations to increase sales.
- Provided friendly service and assistance to clients promote customer loyalty, satisfaction and sales.
- Collected and authorized payments of guests.
- Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
- Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
- Stocked, tagged and displayed merchandise as required.
- Processed customer refunds and exchanges according to established guidelines.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Welcomed customers and helped determine their needs.
Education
Associate of Arts - GENERAL SCIENCE
Borough of Manhattan Community College of The City University of New York
New York, NY 01.2014 - 06.2017
Bachelor of Science - BUSINESS
York College of The City University of New York
Jamaica, NY 01.2019 - 12.2020
Skills
Business administration
undefinedTimeline
ADIMISTRATIVE ASSISTANCE
International Gemological Institute
06.2021 - Current
Bachelor of Science - BUSINESS
York College of The City University of New York
01.2019 - 12.2020
Crepes Maker
VIVE LA CREPE
09.2018 - 12.2020
CASHIER
HUDSON MARKET
12.2017 - 12.2018
Associate of Arts - GENERAL SCIENCE
Borough of Manhattan Community College of The City University of New York
01.2014 - 06.2017
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