Lhyllel Flores
Norwalk,CA
Summary
Professional hospitality worker with extensive experience in delivering high-quality service in busy dining settings. Known for strong focus on teamwork and achieving customer satisfaction. Versatile and reliable, adapting to changing needs and ensuring smooth operations through excellent communication and problem-solving skills.
Overview
13
13
years of professional experience
Work History
Server
The Cloverfield
Santa Monica, CA
08.2020 - Current
- Delivered exceptional customer service to enhance guest satisfaction and loyalty.
- Managed multiple tables efficiently, prioritizing tasks to ensure timely service.
- Collaborated with kitchen staff to coordinate food orders and optimize workflow.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
Private Nanny
Private Household
Brentwood And London
04.2020 - 03.2026
- Developed engaging educational activities to promote cognitive and social development.
- Developed engaging educational activities to promote social development.
- Coordinated schedules, including playdates, appointments, and extracurricular activities.
- Developed strong relationships with parents, maintaining open communication about each child''s progress and needs.
- Oversaw household duties such as light housekeeping tasks or running errands when required.
Job Coach
PathPoint
Long Beach, CA
01.2019 - 05.2020
- Developed individualized employment plans to assist clients in achieving career goals.
- Monitored client progress in workplace settings, providing feedback and support.
- Implemented strategies to enhance clients' soft skills, boosting employability and workplace integration.
- Kept detailed records of individual histories, scores, and documents.
Warehouse Inventory Associate
Jungle Boys Clothing
Boyle Heights, CA
08.2016 - 09.2018
- Collaborated with startup apparel company to create and implement inventory control systems, establishing foundational processes.
- Provided input on product design and inventory.
- Managed daily operations of a pop-up shop.
- Handled daily deposits and drops.
Personal Assistant
Sophie Duriez M.D., A.P.C.
Beverly Hills, CA
05.2016 - 09.2017
- Answered a high volume of phone calls and email inquiries.
- Executed basic banking and bookkeeping tasks.
- Handled incoming mail, bills and invoices and completed appropriate actions.
- Managed and reviewed filing and office systems.
Bakery-Coffee Bar Team Member
Whole Foods
Venice, CA
01.2014 - 04.2016
- Controlled line and crowd with quick, efficient service.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots and other equipment.
- Prioritized drink requests while managing interruptions.
- Complied with standards for merchandising, stocking and storing product.
Education
Diploma -
Pacific Palisades Charter High School
01-2010
Skills
- Efficient server
- Customer engagement
- Quality checks
- Detail-oriented
- Time management
- Bilingual Spanish/English
- Customer engagement
Timeline
Server
The Cloverfield
08.2020 - Current
Private Nanny
Private Household
04.2020 - 03.2026
Job Coach
PathPoint
01.2019 - 05.2020
Warehouse Inventory Associate
Jungle Boys Clothing
08.2016 - 09.2018
Personal Assistant
Sophie Duriez M.D., A.P.C.
05.2016 - 09.2017
Bakery-Coffee Bar Team Member
Whole Foods
01.2014 - 04.2016
Diploma -
Pacific Palisades Charter High School