Summary
Overview
Work History
Education
Skills
Theater Performances
Quote
Interests
Timeline
Generic

Lia Autrey

Ludlow,KY

Summary

Despite my age, I am a true professional with a robust background in customer service and brand promotion, notably with Toyota Racing Experience. Excelled in enhancing brand loyalty and awareness through effective event execution and marketing strategies. Through other positions, demonstrated expertise in cash handling accuracy and a strong ability to foster positive customer interactions, contributing to significant improvements in customer satisfaction and workplace safety. I am a very loyal employee with excellent work ethic and a passionate positive attitude which has proven to be impactful in the flow of the cooperate environment.

Overview

4
4
years of professional experience

Work History

Store Team Member

Sheetz
04.2023 - 08.2024
  • Organized and recovered shelves, put away returns, and cleaned spills and messes to maintain high standards throughout sales floor.
  • Followed inventory management and loss prevention policies to minimize shrink in store.
  • Maintained general knowledge of departments to help customers quickly locate products and merchandise.
  • Used computer and point of sale system knowledge to process transactions, perform product lookups and verify inventory availability.
  • Worked with customers to complete orders and facilitate their shopping needs.
  • Made food products as needed.
  • Left this position to move to another state, student housing lease was up.

Brand Ambassador

Toyota Racing Experience
04.2020 - 10.2023
  • Approached strangers and interacted in natural conversation with goal of developing brand loyalty.
  • Showed understanding of customer's personal style and preferences when offering product advice.
  • Communicated product information with confidence and educated consumers about company.
  • Increased brand awareness through event marketing, demonstrations, sales, and brand promotion.
  • Loved this position, the company I was working for went out of business.

Crew Member

Wendys Resturant
08.2022 - 03.2023
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Worked well with teammates and accepted coaching from management team.
  • Prepared products following restaurant, health, and safety standards and procedures.
  • Operated cash register to ring up final bill and process various forms of payment.
  • Left this position for a higher paying position with better benefit package.

Customer Service Representative

Blackstone
10.2020 - 07.2022
  • Responded to customer requests for products and company information.
  • Utilized customer service systems to manage interactions and track customer satisfaction.
  • Processed customer service orders promptly to increase customer satisfaction.
  • Worked with management to help increase positive work environment for employees.

Education

High School Diploma -

Gadsden City High School
Gadsden, AL
05.2021

Skills

  • Workplace Safety
  • Brand representation
  • Cash Handling Accuracy
  • Promotional support
  • Product Knowledge
  • Advertising and marketing
  • Event execution

Theater Performances

  • Avoiding the Pitfalls of High School - roll of "Katelynn"
  • Elephants Graveyard - roll of "Engineer"
  • Jesus Christ Superstar - roll of ensemble dancer and singer
  • To Kill a Mockingbird - roll of "Mayella Ewell" and ensemble
  • Matilda - dancer


Quote

The way to get started is to quit talking and begin doing.
Walt Disney

Interests

Makeup Artistry and Wig Design

Timeline

Store Team Member

Sheetz
04.2023 - 08.2024

Crew Member

Wendys Resturant
08.2022 - 03.2023

Customer Service Representative

Blackstone
10.2020 - 07.2022

Brand Ambassador

Toyota Racing Experience
04.2020 - 10.2023

High School Diploma -

Gadsden City High School

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Lia Autrey