Lia Kerman
Ann Arbor,United States
Summary
Experience delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data entry and database administration.
Skills
- Microsoft Office
- Customer Relations
- Data Entry
- Multi-Line Telephone Systems
- Organizing and Categorizing Data
- Python
- SQL
- Tableau
Work History
Sales Specialist
Lowe's
05.2022 - 12.2023
- Proven ability to deliver exceptional customer service, provide expert advice, and successfully enhance customer satisfaction and increase sales
- Adept at utilizing computer programs for inventory management, order processing, and accurate project estimation
- Skilled in leveraging data for informed decision-making and ensuring efficient operations
- Highly skilled in problem-solving, adept at addressing diverse challenges, and committed to strict safety adherence, ensuring secure project environments across all phases
- Strong collaboration with vendors, sales associates, and installation teams, ensuring seamless project execution.
Pet Care Specialist
Petsmart
12.2021 - 07.2022
- Proficient in salon operations, including appointment scheduling, inventory management, and maintaining a clean and organized grooming space
- Skilled in effective teamwork and communication to ensure positive customer experiences
- Expertise in handling pets of all sizes and temperaments, with strong commitment to safety protocols, creating a secure and stress-free environment.
Education
01.2024
01.2024
Timeline
Sales Specialist - Lowe's
05.2022 - 12.2023
Pet Care Specialist - Petsmart
12.2021 - 07.2022
Certificate of Data Analytics - ,
GitHub Applications Certificate - ,