Summary
Overview
Work History
Education
Skills
Timeline
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Lia Messina

Lia Messina

New Braunfels,TX

Summary

  • Dynamic professional with experience as a Patient Care Associate at Resolute Health Hospital, excelling in direct patient care and care plan management. Proven ability to maintain a safe environment while demonstrating exceptional organizational skills and attention to detail. Committed to delivering high-quality service and fostering trust with clients.
  • Professional in patient care with strong background in supporting medical teams and ensuring patient comfort. Skilled in monitoring vital signs, assisting with daily activities, and maintaining clean, safe environment. Known for reliability, adaptability, and focus on achieving positive outcomes through teamwork and communication. Prepared to contribute effectively to dynamic healthcare setting.
  • Professional with strong expertise in loan processing and financial documentation. Skilled in data analysis, compliance, and customer service. Adept at team collaboration, ensuring seamless workflow and adapting to changing demands. Known for precision, reliability, and effective communication skills.
  • Experienced with customer service and transaction processing. Uses effective communication and problem-solving skills to address client needs. Track record of accuracy in cash handling and fostering positive customer interactions.

Overview

7
7
years of professional experience

Work History

Patient Care Associate

Resolute Health Hospital
New Braunfels, TX
06.2022 - 06.2023
  • Recorded temperature, blood pressure, pulse, or respiration rate as directed by medical or nursing staff.
  • Assisted with various diagnostic procedures such as drawing blood samples, obtaining EKG readings, and collecting urine specimens for laboratory testing.
  • Maintained clean, safe, and well-organized patient environment.
  • Facilitated smooth transitions between shifts by communicating pertinent patient information during detailed handoff reports.
  • Supported needs of 20+ Progressive Care Unit patients under long-term care.

Assistant Loan Processor

First Home Bank
St. Petersburg, Florida
02.2016 - 10.2018
  • Communicated with multiple customers daily to request information and complete paperwork.
  • Assessed loan compliance to meet mortgage lending laws and regulations.
  • Assembled important paperwork and disclosures for borrower.
  • Monitored key dates to obtain information by deadlines.
  • Prevented potential fraud incidents by identifying discrepancies in client documentation and escalating as necessary.
  • Achieved high levels of accuracy in reviewing financial documents such as tax returns, pay stubs, and bank statements for loan eligibility.
  • Collaborated with cross-functional teams to optimize loan pipeline management, resulting in managing a pipeline of 30+ Small Business Administration Loans (SBA's).

Peak Time Bank Teller

MidFlorida Federal Credit Union
Pinellas Park, Florida
03.2018 - 09.2018
  • Managed 50+ high-volume transactions during peak hours while maintaining attention to detail, ensuring seamless customer experience.
  • Balanced cash drawers accurately at the end of each shift, minimizing discrepancies in financial records.
  • Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
  • Established trust with clients by maintaining confidentiality and protecting sensitive financial information.

Education

Bachelor of Science - Forensic Science - Biology Concentration

Arizona State University
Tempe, AZ
05-2026

Bachelor of Science - Forensic Science - Biology Concentration

St. Mary's University
San Antonio, Texas

Associate of Arts - Accounting

St. Petersburg College
Clearwater, FL
05-2019

High School Diploma -

KeyStone National High School
Bloomsburg, PA
06-2016

Skills

  • Care plan management
  • Database coordination
  • Daily living support
  • Multitasking
  • First aid and safety
  • Direct patient care
  • Organizational skills
  • Underwriting guidelines
  • Loan closing procedures
  • Loan origination software
  • Data entry proficiency
  • Attention to detail
  • Professionalism and courtesy
  • Money handling
  • Deposit and withdrawal management

Timeline

Patient Care Associate

Resolute Health Hospital
06.2022 - 06.2023

Peak Time Bank Teller

MidFlorida Federal Credit Union
03.2018 - 09.2018

Assistant Loan Processor

First Home Bank
02.2016 - 10.2018

Bachelor of Science - Forensic Science - Biology Concentration

Arizona State University

Bachelor of Science - Forensic Science - Biology Concentration

St. Mary's University

Associate of Arts - Accounting

St. Petersburg College

High School Diploma -

KeyStone National High School

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Lia Messina