Lia Sinclair
Mableton,GA
Summary
Dynamic and customer-focused professional with over four years of experience in high-paced environments. Proven ability to provide exceptional customer service and maintain a friendly and positive attitude under pressure. Demonstrated strong communication, problem-solving, and multitasking skills through roles as a team member at Chick-fil-A and a babysitter. Adept at fostering positive customer interactions and creating welcoming environments. Eager to bring a strong work ethic and a passion for technology to the Apple Retail team.
Overview
5
5
years of professional experience
Work History
Nanny
The Katko Family
11.2021 - Current
- Reassured children when upset providing emotional support and stability.
- Handled conflicts between siblings effectively using conflict resolution techniques resulting in a more peaceful household.
- Built lasting bonds with the families I worked with through excellent communication skills creating strong rapport which led me being recommended amongst friends.
Team Member
Chick-fil-a
05.2019 - 06.2020
- Addressed and resolved customer complaints in polite and professional manner.
- Worked different stations to provide optimal coverage and meet production goals.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.
Education
Bachelor of Business Administration in Accounting -
Georgia Gwinnett College
Lawrenceville, GA12.2025
Skills
- Problem-solving and adaptability
- Team collaboration
- Basic Technical knowledge with Apple products
- Multitasking and time management
- Strong communication and Interpersonal skills
Timeline
Nanny
The Katko Family
11.2021 - Current
Team Member
Chick-fil-a
05.2019 - 06.2020
Bachelor of Business Administration in Accounting -
Georgia Gwinnett College