Liam Burns
Stafford,USA
Summary
Dedicated to ensuring complete satisfaction across all departments. Consistently putting forth maximum effort. Actively creating opportunities for growth and development. Maintaining a respectful and professional work-life balance. Approaching every aspect of work with enthusiasm and dedication.
Overview
12
12
years of professional experience
Work History
AT&T Retail Sales Associate
DSI Systems Inc
4300 Veterans Memorial Dr, Batavia, NY 14020
10.2024 - Current
- Greeted customers and helped with product questions, selections, and cell phone purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Guided customers to find products when staff was unavailable.
- Professionally resolved customer issues while adhering to company policies.
Caterer
Express Employment Professionals
3400 Monroe Ave Unit 9, Rochester, NY 14618
08.2021 - Current
- Bartended and catered at business events and weddings.
- Assisted in campus-wide events at the University of Rochester.
Server/Bartender
Applebee's Neighborhood Grill & Bar
3360 W Henrietta Rd, Rochester, NY 14623
10.2021 - 08.2024
- Specialized in Neighborhood Expert roles across Bar, Server, and Carside ToGo departments.
- Maintained a high-speed work environment.
- Focused on ensuring customer satisfaction.
Cashier/Manager
Dunkin'
3152 Chili Ave, Rochester, NY 14624
05.2018 - 08.2021
- Initially hired as Cashier; promoted twice to reach position of Manager.
- Provided superior service to maintain high levels of customer contentment.
Cashier
Dunkin'
3249 Union St, North Chili, NY 14514
11.2017 - 05.2018
- Joined as morning staff, transitioned to evening shifts.
- Gained valuable expertise in customer service.
Maid/Housekeeping Cleaner
Sears
Rochester, NY
05.2017 - 10.2017
- Performed duties primarily for Wegmans Co.
- Sanitized residential homes and commercial facilities.
Janitor
Genesee & Orleans County Community Action
5073 Clinton Street Rd, Batavia, NY 14020
07.2013 - 08.2013
- Maintained clean and comfortable environments by vacuuming, cleaning windows, and dusting.
- Improved facility cleanliness by performing daily maintenance tasks, such as sweeping, mopping, and vacuuming.
- Reduced the spread of germs by sanitizing high-touch surfaces such as doorknobs and handrails.
- Provided a respectful work environment.
Skills
- Sales Associate
- Customer Service
- Restaurant Experience
- Supervisor / Manager Experience
- Microsoft Office Experience
- Banquets / Weddings
- Serving / Bartending
- Cleaning / Janitorial
- Caregiving
Timeline
AT&T Retail Sales Associate
DSI Systems Inc
10.2024 - Current
Server/Bartender
Applebee's Neighborhood Grill & Bar
10.2021 - 08.2024
Caterer
Express Employment Professionals
08.2021 - Current
Cashier/Manager
Dunkin'
05.2018 - 08.2021
Cashier
Dunkin'
11.2017 - 05.2018
Maid/Housekeeping Cleaner
Sears
05.2017 - 10.2017
Janitor
Genesee & Orleans County Community Action
07.2013 - 08.2013