Enthusiastic and established team member and collaborator with extensive experience in staff management, operations, and fine customer service. Dependable and motivated with a focus on implementing holistic, supportive procedure and practices.
Overview
4
4
years of professional experience
Work History
Cater Server/ Bartender
DORO Catering & Events
06.2024 - Current
Set, served, and bussed buffets and plated meals for a variety of clients and events.
Loaded and unloaded equipment and rentals, assisted managers with inventory of materials.
Prepped, plated, and passed hors d'oeuvres and boards.
Provided excellent customer service to guests and vendors.
Roaster/ Retail Manager
Drumroll Coffee Roasters
10.2022 - Current
Maintained a clean and organized work environment to ensure safety during the roasting process.
Provided excellent customer service by answering questions about products, brewing techniques, and equipment promptly and professionally to drive higher sales.
Maintained quality and inventory by adhering to guidelines, specifications, and procedures set by owner/operators.
Built upon and supported established relationships with clients and regular customers to encourage repetitive sales.
Cater Server/Prep Cook
Brasato Italian Street Food
06.2021 - 11.2024
Prepared appetizers, dinner components, place settings, and portions for a variety of venues and events including markets, weddings, corporate events, private residential dinners, VIP client experiences etc.
Served plated and buffet style meals to events of 500+ with efficiency and attention to detail.
Supported Chef and Sous Chefs, built plates, and took customer orders out of mobile kitchen.
Assisted vendors and venue employees in setup, breakdown, cleaning, and maintenance of facilities and properties.
Takeout/Expo Runner
Mama Luke's
12.2021 - 07.2022
Upheld quality control by monitoring temperature logs and checking food storage.
Informed restaurant management about feedback or requests to promote customer satisfaction.
Streamlined expo processes by organizing ingredients and utensils for optimal efficiency during service.
Developed strong communication skills while operating between front-of-house and back-of-house teams.
Supported servers and front of house by assisting with sidework.
Barista Lead/ Shift Manager
Comstock Ferre & Co.
01.2021 - 08.2021
Controlled line and crowd with quick, efficient service.
Maintained and operated espresso machines, blenders, commercial coffee brewers, and other equipment.
Trained new employees, sharing knowledge and expertise of coffees, equipment, and merchandise.
Created specials, seasonal items, and recipes on a rotating basis.
Utilized pricing sheets and collaborative inventory lists to order ingredients and supplies.