Anna Wiggins
Dallas,TX
Summary
Focused server successful at multi-tasking and delivering prompt and friendly service to all customers. Maintains a positive attitude and a great sense of humor during peak hours.
Hardworking Server who thrives under pressure and goes above and beyond to create unforgettable guest experiences. 2 years experience serving up to hundreds of guests at fairs, art festivals, and pool resorts.
Overview
4
4
years of professional experience
Work History
Bartender/ Server
Food Truck Festival
09.2022 - Current
- Consistently provided friendly guest service and heartfelt hospitality.
- Promptly and empathetically handled guest concerns and complaints.
- Provided friendly but quick service
- Operated a golf cart where I made and brought alcoholic beverages to golfers on the course
- Took orders and served guests
- Comfortable Standing For Long Periods
- Cash Handling
- Long Time Periods
- Active Listening Skills
- Communicated openly and honestly with the management team during each shift to ensure it ran smoothly.
- Maintained full knowledge of beverage lists and promotions.
- Poured drinks using standard pour according to specifications.
- Verified that guests at the bar were of legal age.
- Routinely checked identification of patrons purchasing alcoholic beverages.
- Continually provided exceptional service to customers by being friendly, knowledgeable and accommodating.
Social Media Coordinator
Holidaze And Gifts
10.2020 - 01.2024
- Developed marketing content such as blogs, promotional materials, and advertisements for social media.
- Monitored return on investment of online and social media marketing efforts.
- Enhanced online engagement with the creation of compelling content for various platforms.
- Increased customer engagement through social media.
- Analyzed performance metrics to identify trends and areas for improvement in future campaigns.
- Created social media content with consistent content and tone.
- Increased website traffic through effective cross-promotion and link sharing on social media channels.
Cosmetologist
Lee Graves Salon
11.2020 - 08.2021
- Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
- Used social media platforms to promote salon and services.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
- Educated clients on proper skin care techniques and ideal products suitable to needs.
- Educated clients on proper hair care techniques to promote healthier hair between appointments.
- Developed strong rapport with clientele through consistent high-quality service, resulting in repeat business and referrals.
Education
Cosmetologist - Hair, Skin and Nails, Makeup
Aveda Arts & Sciences Institute Dallas
Dallas, Texas07.2020
High School Diploma -
Shelton High School
Dallas, Texas05.2018
Skills
- Engaging personality
- Attending multiple customers
- Responsible alcohol service
- Handling difficult customers
- Preparing garnishes
- Positive attitude
- Changing beer kegs
- Highly reliable
- Fast learner
- Knowledge of craft and microbrews
- Elegant food plating
- Able to bend, squat and reach
- Basic math
- Making change
- Hair maintenance expert
- Long Time Periods
- Comfortable Standing For Long Periods
- Active Listening Skills
- Greeted Customers
- Team Player
- Engaging Personality
- Creative
- Artistic
- Impeccable Personal Hygiene
Timeline
Bartender/ Server
Food Truck Festival
09.2022 - Current
Cosmetologist
Lee Graves Salon
11.2020 - 08.2021
Social Media Coordinator
Holidaze And Gifts
10.2020 - 01.2024
Cosmetologist - Hair, Skin and Nails, Makeup
Aveda Arts & Sciences Institute Dallas
High School Diploma -
Shelton High School
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