Samantha ( Sammi) Atkins
Wichita
Summary
Hardworking Bartender with experience in large-scale casual dining establishments. Committed to upholding highest standards of customer service and safe food handling practices. Well-versed mixologist with diverse menu of memorized drink recipes. Also, have a wide knowledge of craft beers and cocktails.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Bartender/ Server
Chilis's Bar and Grill
10.2024 - Current
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
Bartender- Server
Casey's Bar And Grill
06.2022 - 05.2024
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Served high customer volumes during special events, nights, and weekends.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
Bartender
The Shop
02.2021 - 11.2022
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Kept bar presentable and well-stocked to meet customer needs.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Assisted with staff training, sharing expertise in bartending techniques and customer service best practices.
Bartender/ Server/ To Go/ Expo
Chilis's Bar and Grill
12.2019 - 02.2022
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Kept bar presentable and well-stocked to meet customer needs.
Server
River City Brewing Co
05.2018 - 10.2019
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Bussed and reset tables to keep dining room and work areas clean.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Gained extensive knowledge of liquor brands, wine varietals, beer styles, and mixers to provide knowledgeable recommendations for guests.
Server/ Host/ To-go/ Expo
Chilis's Bar and Grill
12.2015 - 05.2018
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Bussed and reset tables to keep dining room and work areas clean.
Education
Medical Insurance Billing And Coding -
Wichita Technical Institute
Wichita, KS01-2025
Skills
- Strong multitasking
- Customer service
- Highly reliable
- Outgoing personality
- Clear and effective communication
- Team player attitude
- Cleanliness and hygiene
- Engaging personality
- Responsible alcohol service
- Memory retention
- Cash register operation
- Handling difficult customers
- Menu memorization
Certification
Bartending Certifications through the state of Kansas
Timeline
Bartender/ Server
Chilis's Bar and Grill
10.2024 - Current
Bartender- Server
Casey's Bar And Grill
06.2022 - 05.2024
Bartender
The Shop
02.2021 - 11.2022
Bartender/ Server/ To Go/ Expo
Chilis's Bar and Grill
12.2019 - 02.2022
Server
River City Brewing Co
05.2018 - 10.2019
Server/ Host/ To-go/ Expo
Chilis's Bar and Grill
12.2015 - 05.2018
Medical Insurance Billing And Coding -
Wichita Technical Institute
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