Liam Ericson
West Chester ,PA
Summary
Dynamic and detail-oriented professional with experience as a Hostess at Marchwood Tavern, adept at time management and clear communication. Successfully navigated high-pressure situations while fostering a positive work environment, enhancing customer satisfaction and operational efficiency. Proven ability to maintain cleanliness and organization, ensuring a welcoming atmosphere for guests.
Overview
3
3
years of professional experience
Work History
Busser
White Dog Cafe
06.2024 - 09.2024
Hostess Manager
Marchwood Tavern
10.2022 - 06.2023
- Managed high-pressure situations with poise, maintaining excellent customer service during peak hours.
- Fostered a positive work atmosphere, promoting open communication between staff and management.
- Contributed to overall restaurant success by proactively addressing operational challenges as they arose.
- Maintained up-to-date knowledge of menu offerings and specials, providing accurate information to guests upon arrival.
Busser
Anthony’s Coal Fired Pizza
06.2021 - 09.2021
- Reset and cleaned tables quickly to prepare for new customers.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Completed side work duties, ensuring that all necessary supplies were stocked for shift success.
Education
N/A - Marketing
West Chester University of Pennsylvania
West Chester, PASkills
- Time management
- Attention to detail
- Clear communication
- Cleaning and sanitizing
- Table bussing
- Decision-making
Timeline
Busser
White Dog Cafe
06.2024 - 09.2024
Hostess Manager
Marchwood Tavern
10.2022 - 06.2023
Busser
Anthony’s Coal Fired Pizza
06.2021 - 09.2021
N/A - Marketing
West Chester University of Pennsylvania
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