Summary
Overview
Work History
Education
Skills
ATHLETICS
Certification
Languages
TRAVEL AND CULTURAL EXPERIENCE
PROFESSIONAL GOALS
MANTRA
Timeline
Generic

Liam Ferraro

Summary

Highly motivated professional with strong work ethic, adaptability, and exceptional interpersonal skills. Passionate about creating meaningful change through mentorship, entrepreneurship, and humanitarian efforts. Committed to fostering growth, innovation, and efficiency while quickly mastering new challenges to deliver lasting impact in both business and community settings.

Overview

2026
2026
years of professional experience
1
1
Certification

Work History

Front-desk receptionist, Athletic department

University of Wisconsin Green Bay
01.2024 - 01.2025
  • Served as the first point of contact for students, athletes, staff, and visitors, providing professional and welcoming customer service.
  • Managed phone calls, emails, and walk-in inquiries, ensuring efficient communication and timely assistance.
  • Assisted with scheduling, event coordination, and administrative tasks to support athletic staff and programs.
  • Maintained accurate records, filing systems, and confidential information in compliance with university policies.
  • Coordinated check-ins and visitor flow to ensure smooth daily operations of the athletic department.
  • Supported department staff with clerical duties including data entry, document preparation, and internal communications.

Cashier Assistant Manager

Costco
01.2023 - 2025
  • Recruited, trained, and supervised a team of 15+ staff members, ensuring optimal performance and adherence to company policies.
  • Developed strategies to increase customer satisfaction ratings through improved service standards.
  • Assisted customers with questions, complaints, and issues regarding their purchases or accounts.
  • Prepared weekly schedules for 20+ cashiers based on customer demand and staffing availability, optimizing team efficiency and minimizing wait times.

Day Camp Counselor

Club Soccer Longueuil
2023 - Current
  • Ensured that everyone was always safe by monitoring their behavior and responding appropriately to disciplinary issues.
  • Encouraged positive social interaction among children while promoting a respectful environment.
  • Developed lesson plans designed to engage participants in meaningful learning experiences.
  • Administered first aid treatments when necessary or requested by parents and guardians.

Soccer Coach

Club Soccer Longueuil
2022 - 2023
  • Mentored athletes on sportsmanship and teamwork skills to build a positive team dynamic.
  • Developed team strategies, tactics, formations, and set plays for competitive matches.
  • Scheduled practices, games, tournaments, meetings, travel arrangements.
  • Assisted with fundraising activities for the soccer program.

Education

Business Administration

Salt Lake Community College

Business Administration -

University of Wisconsin - Green Bay
Green Bay, WI
05.2028

Skills

  • Leadership
  • Communication
  • Problem solving
  • Adaptability
  • Proficient in Technology (Microsoft 365)
  • Video editing
  • Resilience & Determination
  • Social media
  • Creativity
  • Emotional intelligence
  • Critical thinking
  • Customer service (Bilingual)
  • Teamwork
  • Resourcefulness

ATHLETICS

Division I College Soccer Athlete University of Wisconsin-Green Bay Men's Soccer Team


  • Successfully balanced a demanding athletic schedule with rigorous academic pursuits
  • Developed strong teamwork, time management, and leadership skills through competition and collaboration

Certification

CPR and First Aid Certified

Languages

English
Native or Bilingual
French
Native or Bilingual
Spanish
Limited Working

TRAVEL AND CULTURAL EXPERIENCE

  • Humanitarian Mission in Togo (2022):
  • Volunteered in rural communities, assisting with local development projects such as building schools and improving access to clean water. This experience provided me with valuable insights into the challenges faced by underprivileged communities, enhancing my global awareness and fostering a deeper appreciation for cross-cultural collaboration.
  • Humanitarian Mission in Guatemala (2023):
  • In Guatemala, my humanitarian mission was focused on community development, education, and youth empowerment. I worked closely with local organizations to provide essential support in underserved areas, gaining firsthand experience in the challenges faced by disadvantaged communities.
  • Those missions reinforced my commitment to service, adaptability, and ethical leadership. Witnessing the resilience of these communities inspired me to continue integrating social responsibility into my entrepreneurial aspirations, ensuring that business success can also be a tool for positive global impact.

PROFESSIONAL GOALS

  • As a highly driven and adaptable individual, I aim to develop a strong foundation in business administration and management. My goals include:
  • Short-Term: Leverage my experience in retail management and customer service to transition into a role where I can contribute to improving operational efficiency and customer satisfaction in a larger corporate environment.
  • Long-Term: Obtain a leadership role within a global business, where I can combine my expertise in business administration with my passion for team development and innovation to drive sustainable growth. I also aim to continue advancing my knowledge in business ethics and international business practices.
  • Entrepreneurial Ambition: I aspire to merge my passion for soccer and business by launching a global soccer management company that focuses on identifying and developing youth talent, providing professional mentorship, and fostering international sports partnerships. My vision is to create a platform that bridges opportunities for aspiring athletes while incorporating business innovation to enhance the future of sports management.

MANTRA

“Start Each Day With A Grateful Heart.” It’s a small but powerful reminder to appreciate the journey, no matter how tough it gets.

Timeline

Front-desk receptionist, Athletic department

University of Wisconsin Green Bay
01.2024 - 01.2025

Cashier Assistant Manager

Costco
01.2023 - 2025

Day Camp Counselor

Club Soccer Longueuil
2023 - Current

Soccer Coach

Club Soccer Longueuil
2022 - 2023

Business Administration

Salt Lake Community College

Business Administration -

University of Wisconsin - Green Bay
Liam Ferraro