Successful Inside Sales Representative adept at exceeding sales objectives. Persuasive communicator and analytical problem solver. Highly skilled at developing and nurturing client relationships for long-term revenue generation.
Overview
5
5
years of post-secondary education
2
2
years of professional experience
Work History
Inside Sales Representative
Wolseley Industrial Group, A Ferguson Enterprise
Portland, OR
02.2020 - Current
Developed and maintained crucial Industrial clients' needs through competitive quotations, effective product sourcing, and timely service.
Drove company profitability through a high-volume of customer purchase order wins in conjunction with margin dollar analysis and value added services.
Maintained average outbound calls of 20+ in conjunction with a stream of 30+ inbound calls daily throughout role.
Managed a high volume of emails with consistent and effective communication.
Negotiated client orders to generate business and increase company profitability in a fair and long-term strategic approach.
Worked effectively within a sales team to deliver results to client accounts with an emphasis on internal and external communication.
Established fair pricing structures and finalized contracts to complete purchase agreements with Industrial customers.
Technical Support Representative
Paladin Data Corporation
Bend, OR
12.2018 - 01.2020
Solved existing customer issues related to point of sale hardware.
Troubleshoot issues arising from new support help.
Work within a team to provide expert level technician solutions to complex problems for business owning customer base.
Provided Tier 1 IT support to non-technical internal users through desk side support services.
Managed customers' expectations of support and technology functionality in order to provide positive user experience.
Education
Bachelor of Science - Finance
Oregon State University
Corvallis, OR
09.2013 - 06.2018
Skills
Persuasive negotiator
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Timeline
Inside Sales Representative
Wolseley Industrial Group, A Ferguson Enterprise
02.2020 - Current
Technical Support Representative
Paladin Data Corporation
12.2018 - 01.2020
Bachelor of Science - Finance
Oregon State University
09.2013 - 06.2018
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