Liam Gerber
Carlsbad,CA
Summary
Proven track record in enhancing customer experiences and streamlining operations, demonstrated during tenure at Stater Bros. Skilled in shelf stocking and problem-solving, ensuring efficient store functionality and customer satisfaction. Excelled in roles requiring dependability and multitasking, achieving significant improvements in workplace efficiency and service delivery. Professional with strong background in overseeing merchandise operations. Adept at inventory management, customer service, and maintaining organized displays. Known for collaboration and adaptability in dynamic environments. Skilled in problem-solving, communication, and ensuring smooth store operations. Reliable team player focused on delivering results.
Overview
4
4
years of professional experience
Work History
General Merchandise Clerk
Stater Bros
2687 Gateway RD
10.2023 - Current
- Gained and maintained knowledge of general merchandise to accurately respond to customer questions and make suggestions about products and services.
- Supported promotional events by setting up attractive displays according to planogram guidelines.
- Complied with health regulations, sanitation guidelines, and safety procedures for department and store to promote safe and clean shopping environment for guests.
- Ensured customer satisfaction through ongoing attention to detail, anticipating needs and responding promptly to requests.
- Maintained a clean and organized store environment, ensuring a positive shopping experience for customers.
- Monitored merchandise for damage and un-saleable or returnable condition to submit damage claims and minimize store loss.
- Kept sales floor clean, neat, and well-stocked for customers, helping to drive consistent sales with professional arrangements.
Janitor
Coastal Gymnastics
1281 Liberty Way
09.2020 - Current
- Followed procedures for use of chemical cleaners and power equipment to prevent damage to floors.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Reduced the spread of germs by sanitizing high-touch surfaces such as doorknobs and handrails.
- Collaborated with other janitorial staff to complete large-scale cleaning projects efficiently.
Busser
Tommy V's Urban Kitchen & Bar Carlsbad
2658 Gateway Rd
01.2022 - 04.2023
- Enhanced customer satisfaction by maintaining a clean and organized dining area.
- Assisted wait staff with timely food delivery and guest requests.
- Assisted with bussing tables and cleaning up spills.
- Trained new staff in bussing and cleaning procedures.
Education
High School Diploma -
San Marcos High School
1615 W San Marcos Blvd06.2022
Skills
- Cleaning duties
- Sales floor support
- Shelf Stocking
- Stock replenishment
- Lifting heavy items
- Time Management
- Dependable and reliable
- Problem-Solving
- Customer Service
- Quick Learner
- Multitasking Abilities
Timeline
General Merchandise Clerk
Stater Bros
10.2023 - Current
Busser
Tommy V's Urban Kitchen & Bar Carlsbad
01.2022 - 04.2023
Janitor
Coastal Gymnastics
09.2020 - Current
High School Diploma -
San Marcos High School