Mikayla Jones
Milwaukee,WI
Summary
Hardworking and punctual professional works in fast-paced, physically-demanding jobs while standing and moving for long hours. Physically fit and diligent with strong commitment to team and business success. Focused on exceeding productivity and service objectives every day.
Overview
4
4
years of professional experience
Work History
General Merchandise Clerk
Meijer
Grafton, WI
05.2023 - Current
- Kept sales floor attractive and customer-ready by regularly recovering departments with fronted, organized and well-stocked merchandise.
- Performed daily price checks on select items in order to ensure accuracy of pricing information.
- Resolved conflicts between customers regarding product returns or exchanges professionally.
- Packed and unpacked items, checking breakables before stocking on shelves.
- Maintained organized back storage room to support efficient restocking.
- Maintained store shelves by restocking items, removing damaged goods, and organizing products according to established procedures.
- Set up advertising signs on shelves and counters to attract customers and promote sales.
- Kept work areas clean, neat and organized for optimal productivity and worker safety.
- Ensured compliance with safety regulations when handling heavy objects and hazardous materials.
- Collected shopping carts from the parking lot and returned them to the front entrance of the store.
- Processed customer payments using cash registers or POS systems.
- Stocked shelves with merchandise to ensure availability of products for customers.
- Stocked shelves, racks, and bins with new or transferred merchandise.
- Organized backroom area by stacking boxes neatly on pallets and labeling merchandise correctly.
- Assisted in training new employees on proper store procedures.
- Answered phones promptly in order to respond to customer inquiries or take messages for managers.
- Assisted customers with locating merchandise and answering questions about product availability.
- Recognized by management for providing exceptional customer service.
Cashier
Woodmansfoodmarkets
Menomonee Falls, Wisconsin
09.2021 - 10.2022
- Built and maintained productive relationships with employees.
- Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
- Followed company security procedures for handling large sums of money.
- Ensured compliance with all safety regulations within the store environment.
- Answered phone calls to assist customers with questions and orders.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Offered customers carry-out service at completion of transaction.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.
- Performed other duties as assigned by management.
- Accepted cash and credit card payments, issued receipts and provided change.
- Kept check-out areas clean, organized and well-stocked to maintain attractive store.
- Learned roles of other departments to provide coverage and keep store operational.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Collected payments and provided accurate change.
- Stocked shelves with merchandise when needed.
- Processed credit card, cash, and check payments, ensuring all transactions were accurate.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Verified customer age requirement for alcohol or tobacco purchases.
- Maintained work area and kept cash drawer organized.
- Greeted customers promptly and responded to questions.
- Processed customer payments quickly and returned exact change and receipts.
- Answered customer questions and provided store information.
- Completed day-to-day duties accurately and efficiently.
Grill Cook
McDonald's
Cedarburg, WI
11.2020 - 08.2021
- Operated cash register accurately and efficiently when needed.
- Checked temperature of freezers and refrigerators to maintain proper storage of cold items.
- Prepared variety of foods according to exact instructions and recipe specifications.
- Complied with all safety standards while on the job.
- Cooked hamburgers, hot dogs, chicken breasts, steaks, fish fillets and other meats according to recipes or customer specifications.
- Ensured all food was cooked to the correct temperature as per health code regulations.
- Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
- Assisted in restocking kitchen supplies when necessary.
- Stored food in designated containers and storage areas to prevent spoilage.
- Monitored grill temperature to ensure proper cooking times.
- Operated kitchen equipment in alignment with OSHA protocols and manufacturer instructions.
- Maintained clean and orderly appearance throughout kitchen and dining area.
- Checked quality of food products to meet high standards.
- Utilized kitchen utensils and equipment to weigh, measure and mix ingredients according to recipes or personal judgment.
- Kept work area clean at all times by sweeping floors, wiping down counters, tables with sanitizer solution and washing dishes, utensils properly after each shift.
- Cleaned and organized grilling area, stocked supplies, and prepared food items to order.
- Operated fryers and grills according to instructions to maintain safety and food quality.
- Followed proper sanitation procedures during food preparation and storage.
- Sanitized workstation before and after shift to prevent illness and food contamination.
- Made sure that all orders were filled in an accurate and timely manner.
Education
High School Diploma -
Brown Deer High School
Brown Deer, WI06-2023
Skills
- Customer inquiries
- Cleaning duties
- Promotional setup
- Stock replenishment
- Sales floor support
- Product pricing
- Shelf stocking
- Returns processing
Timeline
General Merchandise Clerk
Meijer
05.2023 - Current
Cashier
Woodmansfoodmarkets
09.2021 - 10.2022
Grill Cook
McDonald's
11.2020 - 08.2021
High School Diploma -
Brown Deer High School